Xbox One EU & PAL television integration fix promised 'within weeks'

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Microsoft will fix a major technical fault with Xbox One's TV integration in Europe and PAL regions "within weeks".

The fault, which causes a 'juddering' picture when viewing PAL television broadcasts, will be fixed via a system update this spring, Xbox UK's Harvey Eagle confirmed to CVG.

The problem is caused by Xbox One's native 60hz refresh rate, which causes frames to be dropped or skipped when a 50hz television signal, such as that used by Sky, Virgin and BT in the UK, is pushed through the console.

"I can't give you a specific date today, but I can tell you definitely that that issue will be resolved within a matter of weeks as one of the updates that we make to the console," Xbox UK's Harvery told CVG.

"I'm happy to confirm that that will be Spring time frame. I can't be more specific than that, but it's weeks, not months. It's important and we're excited to get that fixed as quickly as possible."

It's not yet clear how Microsoft will tackle the issue.

One option would be to force the console into 50hz mode when using the TV app, though this would seriously affect the platform's multitasking functions.

Currently one workaround allows users to 'trick' the Xbox One console into changing refresh rates.

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Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/450759/xbox-one-eu-pal-television-integration-fix-promised-within-weeks/

Comments

"Xbox One EU & PAL television integration fix promised 'within weeks'" :: Login/Create an Account :: 31 comments

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DreamsPosted:

Aspers Non of this should be happening, with such a high price


all consoles will have problems but most are fixed within the first few months of release

-DanPosted:

I am a Xbox guy but this time Playstation 4 is so much better than the xbox one , Im still undecided which console to get. But the xbox have let them selves down with the new console

TravitorPosted:

TankAurora The Xbox One has a lot of issues.


true. I'm a xbox guy, but ps4 beats xbox one.

FriskyPandaPosted:

two letters. PC
brahhs i sold my xbox one for $600 with 2 games never again will i want another console

ATLatimerPosted:

The Xbox One has a lot of issues.

L33t-Ninja-MuchPosted:

Aspers Non of this should be happening, with such a high price


foreel lol they need to fix it asap

AspersPosted:

Non of this should be happening, with such a high price

DLTPosted:

Miss Another problem with the system? No good MS, no good.


It's been a problem since the start. I'm surprised they haven't fixed it yet to be honest.

AdamuPosted:

Miss Another problem with the system? No good MS, no good.


Yeah PS4 must be laughing at MS they have had so many problems with the xbox one.

MissPosted:

Another problem with the system? No good MS, no good.