Xbox One EU & PAL television integration fix promised 'within weeks'

4.6
Microsoft will fix a major technical fault with Xbox One's TV integration in Europe and PAL regions "within weeks".

The fault, which causes a 'juddering' picture when viewing PAL television broadcasts, will be fixed via a system update this spring, Xbox UK's Harvey Eagle confirmed to CVG.

The problem is caused by Xbox One's native 60hz refresh rate, which causes frames to be dropped or skipped when a 50hz television signal, such as that used by Sky, Virgin and BT in the UK, is pushed through the console.

"I can't give you a specific date today, but I can tell you definitely that that issue will be resolved within a matter of weeks as one of the updates that we make to the console," Xbox UK's Harvery told CVG.

"I'm happy to confirm that that will be Spring time frame. I can't be more specific than that, but it's weeks, not months. It's important and we're excited to get that fixed as quickly as possible."

It's not yet clear how Microsoft will tackle the issue.

One option would be to force the console into 50hz mode when using the TV app, though this would seriously affect the platform's multitasking functions.

Currently one workaround allows users to 'trick' the Xbox One console into changing refresh rates.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/450759/xbox-one-eu-pal-television-integration-fix-promised-within-weeks/

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"Xbox One EU & PAL television integration fix promised 'within weeks'" :: Login/Create an Account :: 31 comments

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DV8Posted:

-Dynamic
Yop With all the problems and stages its going through, the price needs to drop a few hundred dollars.


Apparently they only make something like $40-60 profit on each console sold so i don't think they are going to drop the price by $300 do you ?


What... that is wrong, they make like $200 off each console.

KopaPosted:

the price has finally dropped at last

-DynamicPosted:

Yop With all the problems and stages its going through, the price needs to drop a few hundred dollars.


Apparently they only make something like $40-60 profit on each console sold so i don't think they are going to drop the price by $300 do you ?

-DynamicPosted:

It's nice to see that they are listening to the customers and making promises to make them happy, Lets just see if they can keep this promise.

YopPosted:

With all the problems and stages its going through, the price needs to drop a few hundred dollars.

DV8Posted:

Danimals they should have fixed these problems in the first place


Exactly why it's not worth $500 they should drop it by $200 or something similar, because with the problems that come with the console are not even worth the price they are advertising.

DanimalsPosted:

they should have fixed these problems in the first place

GossipPosted:

That should have been fixed before release.

DV8Posted:

Katsumi
VIT
TankAurora The Xbox One has a lot of issues.


true. I'm a xbox guy, but ps4 beats xbox one.


Both have their upsides and downsides honestly..


Yeah Katsumi is right, the PS4 has video issues, but the Xbox One has other issues.

KatsumiPosted:

VIT
TankAurora The Xbox One has a lot of issues.


true. I'm a xbox guy, but ps4 beats xbox one.


Both have their upsides and downsides honestly..


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