Sony UK has 'pool of stock' to deal with 'dead on arrival' PS4s

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Sony UK has prepared for any malfunctioning PS4 consoles, including the dreaded "blinking blue light" error. PlayStation UK Managing Director Fergal Gara told Eurogamer Sony has a stock of PS4s ready to deal with any consoles that are "dead on arrival."

"One thing we've done within our stock allocation is make sure we've got a pool of stock to deal with any 'dead on arrival' issues," Gara said. "It's not a vast volume, because there's no evidence to suggest we need a vast volume to deal with that. But our consumer services helpline is there to support gamers and solve any problems that do emerge."

When the PS4 launched in North America on November 15, reports of isolated issues started to surface. Now, with the PS4 enjoying the most successful launch week in UK video game history, Sony says the roll-out has benefitted from the extra time between regional launches. "[There has been] no major panic or changes required, but little bits of fine-tuning, not just on our side but also on the publishers' side," Gara said. "So, some small little glitches on some games that can be ironed out, patched and tweaked before it comes into Europe." Gara concluded, "the great news is there isn't anything serious."

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Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/12/02/sony-uk-has-pool-of-stock-to-deal-with-dead-on-arrival-ps4s/

Comments

"Sony UK has 'pool of stock' to deal with 'dead on arrival' PS4s" :: Login/Create an Account :: 69 comments

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Method_ManPosted:

Lol, you guys are funny. If this was Xbox you guys would be like " Lol See, Xbox can't even make a working console " but since its PS4 you guys say " At least they were ready "

MedionPosted:

Preparing for something that shouldn't happen with a hardware company. Good job Sony... /sarcasm

HOFPosted:

Atleast they are ready for failure if and when it does come :)

MeteredPosted:

Caszech Its great how they prepared for the event of any faulty consoles.


But think about it... Should they have to if they would've took the one extra minute to build them right? Really there shouldn't be a need for replacements when it could've been done right the first time.

gmlukensPosted:

Lavish Feel bad for sony.
.4 percent they said were dead on arrival.. That is over 20k consoles.


Damn, that is a pretty big number

TywinPosted:

Feel bad for sony.
.4 percent they said were dead on arrival.. That is over 20k consoles.

CaszechPosted:

Its great how they prepared for the event of any faulty consoles.

DissPosted:

At least Sony is doing something about the problem, hopefully it gets fixed though in the next batch of consoles that are made.

ODSTPosted:

So are we calling this the "Blinking Blue Light" now? Thought it would be something more catchy like the RROD.