Sony UK has 'pool of stock' to deal with 'dead on arrival' PS4s

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Sony UK has prepared for any malfunctioning PS4 consoles, including the dreaded "blinking blue light" error. PlayStation UK Managing Director Fergal Gara told Eurogamer Sony has a stock of PS4s ready to deal with any consoles that are "dead on arrival."

"One thing we've done within our stock allocation is make sure we've got a pool of stock to deal with any 'dead on arrival' issues," Gara said. "It's not a vast volume, because there's no evidence to suggest we need a vast volume to deal with that. But our consumer services helpline is there to support gamers and solve any problems that do emerge."

When the PS4 launched in North America on November 15, reports of isolated issues started to surface. Now, with the PS4 enjoying the most successful launch week in UK video game history, Sony says the roll-out has benefitted from the extra time between regional launches. "[There has been] no major panic or changes required, but little bits of fine-tuning, not just on our side but also on the publishers' side," Gara said. "So, some small little glitches on some games that can be ironed out, patched and tweaked before it comes into Europe." Gara concluded, "the great news is there isn't anything serious."

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Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/12/02/sony-uk-has-pool-of-stock-to-deal-with-dead-on-arrival-ps4s/

Comments

"Sony UK has 'pool of stock' to deal with 'dead on arrival' PS4s" :: Login/Create an Account :: 69 comments

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_BalePosted:

Every new console has its issues... nothing is perfect.

RacistPosted:

At least they were able to replace them.

1492Posted:

They should've just waited before they released it instead

AllSkinsNoSkillPosted:

I have to admit I think the PS4 was better about initial errors with their consoles

RS3Posted:

i cant believe they had so many dodgy consoles that actually went out to customers its shocking

BRSPosted:

Ryc I'm not a big fan of Sony but good for them they will most likely end up selling all of there over stock.


Heres the proof for the people saying that sony is out of stock on ps4 and that`s why xboxone out sold the ps4 on black friday no i don`t thank so sony had ps4 in stock at walmart and target for black friday fact,don`t know why people are thinging that xboxone is not saling when in fact it`s saling very well

BRSPosted:

This is probably the most prudent approach Sony could offer as an OEM.

It doesn't appear that there is a massive influx of consumers reporting the error. Thus, it's a bit comforting to hear that if your console is one of the unfortunate "flashing blue-lit bastards", it's possible to get a replacement/RMA quicker due to the stock mentioned in the article.

RantPosted:

Lot There needs to be more in the us


Yeah there does. They are sold out everywhere near me still.

RantPosted:

Vepr Looks like PS4 will do a lot better than the PS3, good for sony


They're expecting the PS4 to have a lot better sales than PS3.

MSDSPosted:

I'm not a big fan of Sony but good for them they will most likely end up selling all of there over stock.