PS4 console problems “within our expectations,” says Sony

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PlayStation 4 has launched in North America and Canada, and while most of the territory is enjoying the experience, some users have reported bricked consoles. As you know, Sony has issued a statement on the matter.

As we reported yesterday IGN was handed the quote by a Sony rep. It reads, “A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

“There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”

This statement corrects reports that .04% of the consoles were affected, which we again, reported yesterday. But it’s good to keep this in mind.

We’ll have more from Sony and the launch of PS4 throughout the weekend.

Posted:
Related Forum: PlayStation Forum

Source: http://www.vg247.com/2013/11/15/ps4-console-problems-within-our-expectations-says-sony-but-still-on-track-for-great-launch/

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"PS4 console problems “within our expectations,” says Sony" :: Login/Create an Account :: 58 comments

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-CPPosted:

The launch is quite a disappointment...

LatiasPosted:

Baseband
EskShadowZ This is one of the reasons that prove why Sony is not top dog in console industry.


The Xbox one hasn't released yet, so how can you say it isn't top dog in the industry. Also, wasn't the 360's fail rate 50% at one point. Overall the Ps3's was under 5%.

Yeah the 360 failure rate was awful until they stopped using xenon boards, but falcons were not much better either.

1999Posted:

I am getting the Xbox One, I feel sorry for PS users lol!

PaacMaanvPosted:

lilrichard22 If it's "within their expectations", then they should hold off and fix the problem instead of giving system a failed system.
And how many PS4s makeup .4%? If they are expected to sell a lot, it may be a bigger number we expected.


You can't just say "hold off" they got the system right is just when make around 3 million units their are bound to be some consoles that are faulty it's the way the world works, just watch with the Xbox one something will happen to a few of them consoles, it's the same things with all electronics...

Evo8Posted:

I hope the Xbox ONE won't have that much problems on day one.

lilrichard22Posted:

If it's "within their expectations", then they should hold off and fix the problem instead of giving system a failed system.
And how many PS4s makeup .4%? If they are expected to sell a lot, it may be a bigger number we expected.

AE86Posted:

this is just launch ps3 and xbox 360 experienced similar issues in their launch so did wii u and so will the xbox one, actually especially the xbox one, the cloud server will have issues on the 1st day i guarantee it

PaacMaanvPosted:

KronikShadow Were they talking about the reported smoking consoles? Or the lack of PSN?


They are talking about faulty HDMI ports, the smoke from console things is ridiculous their are no reports of that anywhere on the internet except on here TTG the home to some of the biggest fanboys known to man..

BasebandPosted:

EskShadowZ This is one of the reasons that prove why Sony is not top dog in console industry.


The Xbox one hasn't released yet, so how can you say it isn't top dog in the industry. Also, wasn't the 360's fail rate 50% at one point. Overall the Ps3's was under 5%.

EskShadowZPosted:

This is one of the reasons that prove why Sony is not top dog in console industry.


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