Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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LuckyOtterPosted:

I had around 600 ms points and they gave me $8.48. I think 800 points equaled out to $10. So my conversion was right. The only thing wrong with the pricing I have seen so far is that changing your gamertag is twenty dollars now. Which I think they should keep because I'm tired of constantly getting messages from people changing their gamertags or even worse they don't tell me and I have no idea who they are. Pick a name and stick with it. I have had Lucky Otter for almost four years now.

RuinsPosted:

EvilSnipez Idk if I got the update or not... I have the beta tab and everything looks the same except the green bar when selecting things is a bit darker...


i was going to download it but i'm glad i didn't

EvilSnipezPosted:

Idk if I got the update or not... I have the beta tab and everything looks the same except the green bar when selecting things is a bit darker...

RuinsPosted:

rainboom will they continue to have these updates when the Xbox One comes out?


yes

RuinsPosted:

CortexDesigns
BBC
RATF
zeus1987 i got the beta and the lond time is faster but dont no how mush monry i have


in english?


Excuse Me My Good Sir But Im My Translation I Do Believe It Says:
I Just Got The New Beta And The Loading Times Are Considerably Faster But I Do Not Know How Much Money I Have In My Account.

Good Day To You Sir.


Excuse me Mr Smart Ass...

In which dialect do you find each word deserves a capitalisation??


because he is from the BBC :P

MozPosted:

BBC
RATF
zeus1987 i got the beta and the lond time is faster but dont no how mush monry i have


in english?


Excuse Me My Good Sir But Im My Translation I Do Believe It Says:
I Just Got The New Beta And The Loading Times Are Considerably Faster But I Do Not Know How Much Money I Have In My Account.

Good Day To You Sir.


Excuse me Mr Smart Ass...

In which dialect do you find each word deserves a capitalisation??

RotaryPosted:

RATF
zeus1987 i got the beta and the lond time is faster but dont no how mush monry i have


in english?


Excuse Me My Good Sir But Im My Translation I Do Believe It Says:
I Just Got The New Beta And The Loading Times Are Considerably Faster But I Do Not Know How Much Money I Have In My Account.

Good Day To You Sir.

AdamuPosted:

Origamo I'm glad they are fixing the pricing.


Yeah same when i saw it i was like what the F we need to pay more for games lol.

OrigamoPosted:

I'm glad they are fixing the pricing.

RuinsPosted:

Smeargle
rainboom will they continue to have these updates when the Xbox One comes out?


Highly unlikely, this is what a beta's for. Identifying and solving problems.


i agree the beta is in it's first stages