Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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ScofieldPosted:

I signed up for the Beta. Downloaded the ad on the dashboard but i didn't get it. -__-

MortarPosted:

The is quite a big problem indeed, for those who haven't signed up to the beta best start buying the items they want before MSP retire.

UG_UnknownPosted:

A Big Mistake!

UG_UnknownPosted:

G9H They owed a lot of people money with this error.


Yes!

IlcamorristaPosted:

They owed a lot of people money with this error.

FoolishPosted:

I am pretty sure that they fixed this on the new beta, but i haven't checked.

IlIuminatiPosted:

They said they would be fixing this error soon

RuinsPosted:

Pudable I Personally don't like how they have changed it from MSP To currency now because u have to put your email and password or your bank account onto your account? what happens if you get hacked?
GF To your money


if you wanted to purchase MSP some people would do it from the xbox anyway and there has not been any breach that has compromised bank details

TBNRPosted:

I Personally don't like how they have changed it from MSP To currency now because u have to put your email and password or your bank account onto your account? what happens if you get hacked?
GF To your money

DawPosted:

Aggie I actually like this. finally something good from Microsoft.


If you're saying that they changed it from MSP to currency , yes that is good.

But the error, no.