Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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IlIuminatiPosted:

Pool I was surprised by this.

Great realization that they ripped people off, hopefully it gets fixed soon.


Yeah, hopefully they fix it. But it is a beta.

JokerPosted:

I was surprised by this.

Great realization that they ripped people off, hopefully it gets fixed soon.

OasisPosted:

This is what a beta is for. Those affected should count themselves lucky that they will get the money back, if it was up to me I'd say tough titties.

DunPosted:

Gossip New dash is going to ruin xbox.


For the past few comments on different news articles all I have seen is you complain about almost everything.

And every news comment you make is just short and so low on quality, its like you're trying to get MVC as fast as you can.

And the new update won't "Ruin" Xbox, it makes it better. Microsoft made some errors in the BETA version of it that can be fixed. Jeeeeeez

LeapPosted:

Gossip New dash is going to ruin xbox.


Tell me about it.

EvilSnipezPosted:

Wow I fail lol

EvilSnipezPosted:

Kixa
EvilSnipez This is stupid I didn't even get the update yet.


Did you sign up for the beta?


Yeah I got the Beta tab on my dasboard too, but no update.

Kixa
EvilSnipez This is stupid I didn't even get the update yet.


Did you sign up for the beta?


Yeah, I got the beta tab but no update.

SynybunPosted:

I don't get how the conversion could possibly fail, 80 msp = $1

KixaPosted:

EvilSnipez This is stupid I didn't even get the update yet.


Did you sign up for the beta?

WoobiePosted:

Oh well at least they know they ripped people off..