Steam users can get a refund “for any reason”
According to the updated refund policy, a full refund will be offered on the game as well as any DLC or pre-purchased items as long as the core game wasn’t played for over the two hours mark. However, some forms of DLC are listed as a non-refundable purchase, so users will need to keep that in mind when clicking the buy button.
Refunds will be credited within a week to either to the user’s Steam Wallet or payment method used when making the purchase.
Gifts cannot be refunded once redeemed, the same goes for movies and those banned by the Anti-Cheat system.
Valve states that it will stop handing refunds to those which abuse the system, but it does not “consider it abuse to request a refund on a title that was purchased just before a sale and then immediately re-buying that title for the sale price.”
Posted:
Related Forum: PC Gaming Forum
Source: http://www.vg247.com/2015/06/02/steam-refunds-valve/
Related Articles
Comments
ArzuaPosted:
DeluxeHazard This is a great way for people to trial games then.
Wish they did this on consoles.
DeluxeHazardPosted:
Qwel its about damn time, I waited 3 weeks for my DayZ refund, THREE !
That is way too long to receive a refund for a game.
ArzuaPosted:
Adamu It sucks they don't give you more time to get into the game to see if it was worth the money but it's still a pretty nice add and I'm sure many will use this.
Yeah if only it was like 4-5 hours of the game played.
AdamuPosted:
It sucks they don't give you more time to get into the game to see if it was worth the money but it's still a pretty nice add and I'm sure many will use this.
KatsumiChanPosted:
ODST Wish the time frame was closer to 4 or 5 hours so that way we could get immersed enough into the game to tell if it is worth the price or not. Maybe the hours could vary by price point.
That's a bad thing, because what about the games with a storyline of only 4-5hours. You play it, beat it, and refund. You pay nothing but still play the game fully. It's not fair to the devs.
HeiPosted:
ODST Wish the time frame was closer to 4 or 5 hours so that way we could get immersed enough into the game to tell if it is worth the price or not. Maybe the hours could vary by price point.
I think it was meant for people that accidentally bought games without being able to run them.
Latest Downloads
- 01. Jalopy SaveGame (Pumped up LaikaGT)(0)
- 02. Assassin's Creed 3 Save Game (Game completed 8%, until Chapter 4)(0)
- 03. Supermarket Simulator SaveGame (Quick start, 172 day, 65lvl)(0)
- 04. Caribbean Legend: SaveGame (before the start of the Dutch Gambit)(0)
- 05. Caribbean Legend: SaveGame (Passed the Secret Organization Gambit) [v1.0.0](0)
- 06. Jalopy: SaveGame (Pumped up LaikaGT)(0)
- 07. Assassin's Creed 3: Save Game (Game completed 8%, until Chapter 4)(3)
- 08. Supermarket Simulator: SaveGame (Quick start, 172 day, 65lvl)(0)
- 09. GoreBox: SaveGame (Ancient village of the Paleozoic era)(0)
- 10. Need for Speed: Most Wanted (2005) - SaveGame (0% career, 2 BMWs in the garage)(1)
- 11. [EU] CARX DRIFT RACING ONLINE - PROGRESS SAVE 6 SP DUO (CUSA15633)(10)
- 12. Fallout Shelter Modded Save PC(3)
- 13. Remember Me: SaveGame (The Game done 100%)(0)
- 14. The Long Drive: SaveGame (American pickup)(0)
- 15. Goemon's Great Adventure (US / NTSC) - Nintendo 64 Game Save(2)
Latest Tutorials
- 01. The Redress Of Mira 100% Walkthrough | Trophy & Achievement(551)
- 02. Russian Pinocchio Quick Trophy Guide(674)
- 03. Venatrix Quick Trophy & Achievement Guide(671)
- 04. Call of the Sea 100% Platinum Walkthrough(755)
- 05. Wire Lips 100% Platinum Walkthrough(765)
- 06. The Expanse 100% Platinum Walkthrough | Trophy & Achievement(718)
- 07. Doctor Who: The Edge of Reality - PS4 Platinum P/Thru(638)
- 08. Doctor Who:The Lonely Assassins - 100% Guide(566)
- 09. DAYMARE 1998 PS4 - Full game 100% TROPHY WALKTHROUGH(535)
- 10. Stray Platinum Walkthrough | Trophy & Achievement Guide(543)
- 11. Raji: An Ancient Epic | Complete Gameplay Walkthrough(709)
- 12. Corpse Killer: 25th Anniversary Edition - Longplay(725)
- 13. Song of Horror: Complete Edition Gameplay Walkthrough(458)
- 14. Remoteness 100% All Trophies Walkthrough(738)
- 15. Detective Inspector Mysterious Clues Platinum Walkthrough(605)
"Steam users can get a refund “for any reason”" :: Login/Create an Account :: 56 comments