Steam users can get a refund “for any reason”
According to the updated refund policy, a full refund will be offered on the game as well as any DLC or pre-purchased items as long as the core game wasn’t played for over the two hours mark. However, some forms of DLC are listed as a non-refundable purchase, so users will need to keep that in mind when clicking the buy button.
Refunds will be credited within a week to either to the user’s Steam Wallet or payment method used when making the purchase.
Gifts cannot be refunded once redeemed, the same goes for movies and those banned by the Anti-Cheat system.
Valve states that it will stop handing refunds to those which abuse the system, but it does not “consider it abuse to request a refund on a title that was purchased just before a sale and then immediately re-buying that title for the sale price.”
Posted:
Related Forum: PC Gaming Forum
Source: http://www.vg247.com/2015/06/02/steam-refunds-valve/
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Comments
VauxhallPosted:
Thats a pretty good and bad idea if you get bored of a game you can just return it wish xbox did this
XMEPosted:
Best idea out if you ask me. I remember i bought a game awhile back and my computer wouldn't hold up to it and i couldn't get my money back for it.
JRMHPosted:
hmm. I just bought CS:GO, and although it's a good game, I can't play it at the moment due to HIGH ass ping.
I might refund it and get something like Skyrim.
I might refund it and get something like Skyrim.
TreyarchedPosted:
Maj This is a kinda good idea, But only 2 hours play time? Should be like 5
A lot of the indie titles on Steam can be completed in less than 5 hours so people would likely abuse this. 2 hours is enough to test the game and make sure it works fine and it's not shit.
OwenPosted:
This is good idea, gives us a way to get our money back if we don't like the games we play
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