Xbox Official Twitter Asks Xbox Support for Help on Known Kinect Bug

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One of the Xbox One bugs surfaced at launch is Kinect being displayed as not connected even if it’s plugged in, and in a rather hilarious turn of events many just saw the official Xbox Twitter account ask the Xbox Support account for help exactly about that glitch.
The tweet has since been deleted, but not before some hawk-eyed users on NeoGAF caught it on “film,” causing quite quite a bit of hilarity. At the moment we don’t know if the tweet was just a joke, a prank by an employee or the result of some relatively harmless hacking of the official Xbox One account, but it was definitely good for a laugh.
You can see the tweet and a few user responses below, for the posterity.

Update: apparently the tweet was a mistake by Microsoft’s Social Media Manager, that forgot to log out from the official account and into her personal one before tweeting (as found out by Twitter user Jacqui Frost). Oops…



Posted:
Related Forum: Xbox Forum

Source: http://www.dualshockers.com/2013/12/21/xbox-official-twitter-account-asks-support-for-help-about-known-bug-then-deletes-it-hilarity-ensues/

Comments

"Xbox Official Twitter Asks Xbox Support for Help on Known Kinect Bug" :: Login/Create an Account :: 75 comments

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neboPosted:

lol, you done goofed Social Media Manager

LikeCrazyPosted:

What the hell where they thinking >.

CartierPosted:

This is too funny. I can't believe the Social Media Manager of all people didn't know which account they were signed into!

AttitudePosted:

This must have been soo embarrassing

BRSPosted:

RIAA XboxSupport will have the answer? Not necessary so on every occasion. They seem to enjoy giving scripted responses like turn it off and back on again.


The playstation tweet mess-up receives barely any negative criticism and yet the xbox tweet mess-up receives almost universal negative criticism and harsh statements

BRSPosted:

Some community manager forgot to click "Tweet from X account" instead of tweeting from Xbox's, hah.

HonkPosted:

Renovate Oh so one of Microsoft's Social Media Managers forgot to log out. Derp.


I bet he felt embarrassed.

DsmurfPosted:

I said the very same thing in my post they didnt help me at all , told me to go back to store and complain when i didnt have another 400 in my credit account for a speedy exchange , the fact they had my card details should have been enough .

AimiPosted:

Chuck_Bartowski LOL! Look at all the replies from people on Twitter.


I would've reacted like that too. XD

Slade_WilsonPosted:

LOL! Look at all the replies from people on Twitter.