Xbox One units shipped early are blocked from Xbox Live

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Microsoft has said that gamers who have received Xbox One consoles prematurely will not be able to connect to Xbox Live.

The platform holder issued a statement over the weekend after a 'systems error' within US retailer Target (as reported on Engadget) saw an unconfirmed number of Xbox One units mistakenly ship to pre-order customers.

"Due to a retail partner's system issue, a very small number of Xbox One consoles were shipped to consumers before the 11/22 street date," said Microsoft's Larry Hryb, aka Major Nelson.

"We're pleased to see the initial response to Xbox One has been so positive, but given we are still putting the finishing touches on our games, UI and online services, as well as confidential partner and media agreements, these consoles units will be restricted from connecting to Xbox Live until closer to our launch date," he went on to confirm.

Crucially, Microsoft has previously said that a day one system firmware update will be required to use the console. Although not confirmed, the inability to connect to Xbox Live could prevent the update and render prematurely shipped Xbox One units unusable for the time being.

Microsoft has worked swiftly to remove and block online posts showing and detailing aspects of the Xbox One's user interface and online store. Posts from one user, going by the online alias of Moonlight Swami, have been removed from YouTube, and an Ebay auction for another Xbox One was taken down before completion.

Moonlight Swami confirmed that the aforementioned day-one system update, which they managed to instal before their Xbox One was banned from Live, weighs in at around 500MB.

Microsoft has said the console ban will not be permanent, and that the user will get full use of the Xbox One "closer to launch".

Microsoft is preparing for an Xbox One release date of November 22 in 13 markets. The Xbox One price has been set at £430 / €500 / $500.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/437421/xbox-one-units-shipped-early-are-blocked-from-xbox-live/

Comments

"Xbox One units shipped early are blocked from Xbox Live" :: Login/Create an Account :: 53 comments

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MaggardoPosted:

How do they block Xbox Live from early Xbox One consoles? And, how does someone send out an Xbox Early?

KatsumiPosted:

Axe How do xbox ones Accidentally get delivered to people early?


I would guess that it was a mix up from either Microsoft or a Game retail store that is selling the console. It's a pretty serious slip up if you ask me

GossipPosted:

At least they dont console ban them.

BigRedMachinePosted:

Pretty obvious it would be blocked due it not being fully finished and users who already have trying to connect early, it also good that the console bans aren't permanent.

vonnadePosted:

People shouldn't fret about these bans that were issued, it's just so people don't make any assumptions based off of the software yet, its not fully finished yet.

neboPosted:

Cokes At least the bans aren't permanent.


yeah that would be unfair to the people who actually got them early

AxePosted:

How do xbox ones Accidentally get delivered to people early?

FPS_TomiPosted:

Well they were too stupid to go online with Xbox One

ThlackPosted:

Dumb, they should have left them online, even if it is temporary.

IntPosted:

Atleast microsoft isn't banning the consoles like I got banned for no reason :)