No 'Red Ring Of Death'-style disasters for Xbox One, says Microsoft

4.5
General Hardware Failure
"When a failure of one or more hardware components occurs, Q1, Q3 & Q4 flash red. Unlike the one light error, there is no error code displayed on the connected display."

This rather terse description in Microsoft's documentation was of little comfort to those who experienced what came to be known as the 'Red Ring Of Death' on the original Xbox 360. For many, it was pretty much game over for their consoles, which had to be professionally serviced and repaired, or simply replaced.

It was a chapter that undoubtedly dinged Xbox's reputation, although the fact that the Xbox 360 recently celebrated its 26th consecutive month as the world's best selling console certainly indicates that gamers don't hold a grudge over it. All is forgiven, it seems, but perhaps not forgotten, as Microsoft's Phil Spencer this week referred back to the Red Ring Of Death to reassure gamers that it's learnt valuable lessons since then.

Speaking with Edge Online, the head of Microsoft Studios said that the company learned a lot from the Red Ring Of Death, and is "confident" that the new Xbox One, announced earlier this week, won't face the same hardware woes as its predecessor.

"The last Xbox was Trinity [the Xbox 360 S] and our success rate on Trinity was very high," Spencer said. "We learned a ton from the 360 launch and we took care of our customers with the extended warranty, but I think Trinity is telling." He added: "Xbox One is built by the same Trinity team with the same learning that went from the Xbox 360 into Trinity, and I'm confident in the quality of the new box."

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Related Forum: Xbox Forum

Source: http://www.neowin.net/news/no-red-ring-of-death-style-disasters-for-xbox-one-says-microsoft

Comments

"No 'Red Ring Of Death'-style disasters for Xbox One, says Microsoft" :: Login/Create an Account :: 132 comments

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WavelengthPosted:

That's really nice to hear.

AndrewCSGOPosted:

coooooooooooool

Kami-Posted:

Gabardine Despite their guarantee of no rrod, I'm sure something will inevitably occur.
true there will always be something that going to mess up the xbox

MatsyPosted:

That's great, I've got no hardware failures on my old xbox 360 though :)

HarmfulMushroomPosted:

MPAA
HarmfulMushroom The Trinities weren't perfect; since they have been out for a few years they are developing their own issues due to the crappy solder free lead they used for solder. This kind of went without saying that there were to be no RROD epidemic with the Xbox One or MS would be up the proverbial creek.


Can you explain what issues they were having? I have noticed the slims are much more prone to disconnections then the fats. Could that be a factor?


I mean hardware failure, Red Dot Of Death. Similar to the Phats, bridged solder joints and the like. Sure they are much, much better than the phats were, but they still have hardware failures. No where near as often or as much as the phat though.

As for disconnections, I've never has any issue with my consoles regarding that.

GeorgasmPosted:

Despite their guarantee of no rrod, I'm sure something will inevitably occur.

MPAAPosted:

HarmfulMushroom The Trinities weren't perfect; since they have been out for a few years they are developing their own issues due to the crappy solder free lead they used for solder. This kind of went without saying that there were to be no RROD epidemic with the Xbox One or MS would be up the proverbial creek.


Can you explain what issues they were having? I have noticed the slims are much more prone to disconnections then the fats. Could that be a factor?

BJPPosted:

i had RROD once and it said it could take 14 WEEKS for it to be fixed but yet it took just 1 week being sent to GERMANY to be fixed

HarmfulMushroomPosted:

The Trinities weren't perfect; since they have been out for a few years they are developing their own issues due to the crappy solder free lead they used for solder. This kind of went without saying that there were to be no RROD epidemic with the Xbox One or MS would be up the proverbial creek.

LostPosted:

I'm sure there will always be some type of error that will come up. These are basically impossible to avoid. At some point it will stop working or fail.