Sony Faces Lawsuit Over Supposed PS5 Crashing Defect

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A class action lawsuit has been filed against Sony in the US with regards to a supposed PS5 defect that shuts the console down completely when playing games. The person who filed the lawsuit, Christina Trejo, cites a range of Amazon customer reviews as well as Reddit threads that date back to around the time when the current-gen system first launched in 2020. The gist of the argument is that this defect is a fairly widespread issue, and that Sony shipped the console despite being aware of the problem.

Of course, lawsuits like this can be quite common when it comes to consumer electronics — but if Trejo's case holds up, then Sony may have to pay a fine. The thing is, Sony makes note of this potential defect on its official PS5 support page, saying that users can have their system brought in for repairs if it's shutting down during gameplay — and the lawsuit itself acknowledges this fact. It's all a bit back and forth, isn't it?

Still, it's likely that some of you reading this very article will have experienced a hard PS5 crash at some point over the last two years or so. The question, then, is whether this is a system-level defect, or whether it's a problem that can be caused by loads of different, software-related factors. The aforementioned online evidence suggests that it must be the console itself since the issue can occur when playing all kinds of games, but it'll be interesting to see just how far this lawsuit goes.

Have you ever come across this supposed defect? How do you think this lawsuit will unfold? Ask for a firmware update in the comments section below.



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Related Forum: PlayStation Forum

Source: https://www.pushsquare.com/news/2022/07/sony-faces-lawsuit-over-supposed-ps5-crashing-defect

Comments

"Sony Faces Lawsuit Over Supposed PS5 Crashing Defect" :: Login/Create an Account :: 3 comments

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CalicoReidsoPosted:

All the software updates from then, you would've thought at least one of them was to fix this

junoPosted:

I haven't came across any problems yet & I have one of the first ones out...

RuntsPosted:

thankfully mine is all good knock on wood


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