PlayStation Store refund policy allows for refunds within 14 days
Digital content bought on the PlayStation Store now comes with a 14-day refund policy that, under certain conditions, allow players to get their money back. In all cases, the refund is added to the PlayStation wallet balance, regardless of the payment method used.
Full games, and add-ons (DLC) can be refunded within 14 days of purchase, but only if you didn’t start the download, install or stream process. If the content is “faulty”, you may be granted a refund after downloading or installing it.
The same goes for pre-ordered games, and content. Players who pre-order games can request a refund anytime before the official release date, and for up to 14 days following the release date – assuming, of course, the content wasn’t downloaded, or installed.
Subscription services like PlayStation Plus, PlayStation Now, and Spotify Premium can be cancelled within the 14-day trial period. After that, Sony will deduct a certain amount of the subscription fee based on how much the service was used.
PSN name changes are not refundable.
Unfortunately, the refund process is not automated like it is on Steam, Xbox Live and other services. Instead, you’ll need to contact support as you normally would to request a refund.
The new refund policy can be seen on the North American support site, the UK site as well as those for other regions.
Posted:
Related Forum: PlayStation Forum
Source: https://www.vg247.com/2019/04/01/sony-new-playstation-store-refund-policy-terms/
Related Articles
Comments
Latest Downloads
- 01. Caribbean Legend: SaveGame (before the start of the Dutch Gambit)(0)
- 02. Caribbean Legend: SaveGame (Passed the Secret Organization Gambit) [v1.0.0](0)
- 03. Jalopy: SaveGame (Pumped up LaikaGT)(0)
- 04. Assassin's Creed 3: Save Game (Game completed 8%, until Chapter 4)(3)
- 05. Supermarket Simulator: SaveGame (Quick start, 172 day, 65lvl)(0)
- 06. GoreBox: SaveGame (Ancient village of the Paleozoic era)(0)
- 07. Need for Speed: Most Wanted (2005) - SaveGame (0% career, 2 BMWs in the garage)(0)
- 08. [EU] CARX DRIFT RACING ONLINE - PROGRESS SAVE 6 SP DUO (CUSA15633)(5)
- 09. Fallout Shelter Modded Save PC(2)
- 10. Remember Me: SaveGame (The Game done 100%)(0)
- 11. The Long Drive: SaveGame (American pickup)(0)
- 12. Goemon's Great Adventure (US / NTSC) - Nintendo 64 Game Save(1)
- 13. The Long Drive: SaveGame (blue VW Beetle)(0)
- 14. Deadly Creatures | Complete Savegame(1)
- 15. Driift Mania | 100% Savegame(0)
Latest Tutorials
- 01. The Redress Of Mira 100% Walkthrough | Trophy & Achievement(510)
- 02. Russian Pinocchio Quick Trophy Guide(622)
- 03. Venatrix Quick Trophy & Achievement Guide(616)
- 04. Call of the Sea 100% Platinum Walkthrough(718)
- 05. Wire Lips 100% Platinum Walkthrough(702)
- 06. The Expanse 100% Platinum Walkthrough | Trophy & Achievement(672)
- 07. Doctor Who: The Edge of Reality - PS4 Platinum P/Thru(595)
- 08. Doctor Who:The Lonely Assassins - 100% Guide(530)
- 09. DAYMARE 1998 PS4 - Full game 100% TROPHY WALKTHROUGH(506)
- 10. Stray Platinum Walkthrough | Trophy & Achievement Guide(518)
- 11. Raji: An Ancient Epic | Complete Gameplay Walkthrough(675)
- 12. Corpse Killer: 25th Anniversary Edition - Longplay(680)
- 13. Song of Horror: Complete Edition Gameplay Walkthrough(438)
- 14. Remoteness 100% All Trophies Walkthrough(672)
- 15. Detective Inspector Mysterious Clues Platinum Walkthrough(548)
"PlayStation Store refund policy allows for refunds within 14 days" :: Login/Create an Account :: 11 comments