Microsoft recently rolled out a new preview update for Xbox One users who have agreed to take part in the Alpha firmware update program for their consoles. This update is reportedly troublesome as it has introduced a factory reset on the console leading to users setting up their console again from scratch.

This issue has been discussed on reddit and Microsoft has acknowledged it assuring the users that they are working on an early resolution for it. However since this update only effects the users who are a part of the Xbox Insider program letting them download any future firmware updates ahead of the official launch, it doesn’t appear to be that widespread.

The update apparently performs a complete factory reset which results in the user losing their update data, profile information and settings as they have set on the Xbox One.

Posted: May 07, 2017 9:56 am
Last Updated: May 07, 2017 11:29 am
Related Forum: Xbox Forum

Source: http://gearnuke.com/latest-xbox-one-firmware-update-performs-factory-reset-deletes-user-profiles/