FortniteWanting to change e-mail address?Posted:

Status: Offline
Joined: Dec 17, 20107 Year Member
Posts: 3,920
Reputation Power: 755
Let's say you've recently bought a Fortnite account, the past owner gave you the OG e-mail along with it but you read that e-mails on some domains can be easily pulled back. You ask yourself, "Well, how can I change the e-mail on my Epic Games account?"

The process isn't actually that difficult to do, all it takes is patience; they may take up to a week to respond to your initial e-mail, you'd need to be quite attentive to your e-mail.


First off, DO NOT SEND AN E-MAIL CHANGE REQUEST FROM THE SAME E-MAIL ON THE EPIC GAMES ACCOUNT. Make a completely new e-mail that you wish to have as your OG e-mail on your Epic Games account.

Second, try to think of a good excuse to send to Epic Games as to why you wish to change your e-mail.
Examples:
- "My e-mail has been compromised."
- "I'm having issues with incoming and outgoing mail."
- "I used a school owned e-mail to make the Epic Games account."
- "I wrote the e-mail wrong, the e-mail already exists and have no access to the e-mail." (I'd use this one specifically for accounts that aren't verified, if you stupidly linked your Xbox account to a cracked Epic Games like I did).


Once you've sent the first e-mail with your excuse for wanting to change the OG e-mail, you're going to have to wait a week MAX until they actually respond.

The first e-mail you'll get from Epic Games is an e-mail containing simple questions:
1. Email address associated with your Epic account.
2. Current Epic display name.
3. First and Last Name of account holder.
4. External account currently connected to your Epic account, if applicable. This includes Google, Facebook, Twitch, PSN, Xbox, and Switch accounts. Make sure to let us know the platform and display name of any external accounts.

You can find all of this information on the Epic Games website once you sign in.

The second e-mail you'll receive once you've answered the questions previously mentioned will contain a series of questions to successfully verify that you are the owner of the account:
1) Date your Xbox, PSN, or Switch was connected to your Epic Games account
2) Account creation date (Approximation is fine) Epic Account ID (You can view this in your settings)
3) Did you ever purchase the bonus Battle Pass Tiers?
4) Original Epic account display name
5) Last login date of Epic account
6) Promotional items redeemed and the platform they were redeemed on (i.e. Twitch Prime)
7) Battle Pass Season History: Past seasons purchased, Battle Pass tier reached, wins, XP earned (Approximations are fine)
8)Dates of previous purchases on your account 9)Approximate purchase date and time of an item purchased longer than 30 days ago

The hardest question (IMO) to answer is the "Approximate purchase date and time of an item purchased longer than 30 days ago" only because you'd have to think really hard about which item you bought. What I did was I searched for a database that contains all of the dates that the item has been released and I looked for one that the account had that was past the 30 day mark.

You can easily find which seasons were purchased and to what tier you reached when you look at the skins your account has (Season 2: knight, Season 3: john wick, Season 4: omega); if you have any of those your account has reached Maxed Battle Pass and you'll have the answer.

Your Epic Games ID can be found (if you're on console) in the Settings option, on the tab where your Refunds are also displayed; if you've still got refunds available, you can also see which items were recently bought on the account which is one of the questions they ask.

Once you've verified that you own the account, they'll answer back pretty quickly and ask you for an e-mail to change the Epic Games account to. Make sure you send them the correct e-mail. They could take anywhere from a few minutes to two days, depending on how quickly you answered their e-mails.


Hope this helps even a little bit and I hope you guys can secure your accounts 100% by doing the e-mail change on purchased accounts.

Also, Red Knight is being released tonight so DO NOT fall for those "cheap" Red Knight accounts, you'll be able to buy the skin for $20 tonight. Purchase wisely!

If you've got any questions about how to do the change or what to send Epic Games, just send me a PM. I'll be trying to pay closer attention to the forums.

The Following 7 Users Say Thank You to Lily For This Useful Post:

gothboyclique (07-15-2018), 370 (07-09-2018), BLVD (07-09-2018), PostMalone (07-05-2018), Tom-The-Gamer (07-05-2018), Hero (07-05-2018), Gon (07-05-2018)
#2. Posted:
Tom-The-Gamer
  • Christmas!
Status: Offline
Joined: Jan 12, 20144 Year Member
Posts: 1,013
Reputation Power: 58
Motto: "If you can't convince them, confuse them..."
This is very helpful thanks for posting this.
#3. Posted:
Status: Offline
Joined: Dec 17, 20107 Year Member
Posts: 3,920
Reputation Power: 755
Tom-The-Gamer wroteThis is very helpful thanks for posting this.

Thanks! If anybody has anything else they'd like me to add to the thread, feel free to reply and I'll add it as soon as possible.
#4. Posted:
samule
  • 1K Rainmaker
Status: Offline
Joined: Dec 12, 20143 Year Member
Posts: 1,134
Reputation Power: 102
I have had some issues in the past with e-mail address. Thank you for this.
#5. Posted:
Pepperoni
  • 1K Rainmaker
Status: Online
Joined: Oct 08, 20134 Year Member
Posts: 1,478
Reputation Power: 214
Motto: Post on my wall for rep.
Can you check your PM's
#6. Posted:
Status: Offline
Joined: Dec 17, 20107 Year Member
Posts: 3,920
Reputation Power: 755
samule wroteI have had some issues in the past with e-mail address. Thank you for this.

If you need any help, let me know.
#7. Posted:
Status: Offline
Joined: Dec 17, 20107 Year Member
Posts: 3,920
Reputation Power: 755
If anybody needs help with this, feel free to PM me. I've changed the e-mail to two accounts now, working on the third.
#8. Posted:
Redwood
  • 1K Rainmaker
Status: Online
Joined: Jul 06, 2018
Posts: 1,860
Reputation Power: 230
Motto: Hard work.
Can I change my
PS4 account and put it on Xbox? The epic one?
#9. Posted:
Status: Offline
Joined: Dec 17, 20107 Year Member
Posts: 3,920
Reputation Power: 755
zeusim wroteCan I change my
PS4 account and put it on Xbox? The epic one?

Sadly, this isn't possible. Once you link an account to PS4, you can't unlink it and then link it to Xbox One or viceversa.

Linked to Xbox means: Xbox/PC/Mobile/Switch
Linked to PS4 means: PS4/PC/Mobile/Switch
#10. Posted:
BLVD
  • Gold Member
Status: Offline
Joined: Aug 13, 20144 Year Member
Posts: 2,783
Reputation Power: 171
Motto: Follow my Twitch https://www.twitch.tv/butchfx
Thanks for the post, hope this helps anyone that needs it.


Users browsing this topic: None
Jump to:


RECENT POSTS

HOT TOPICS