MWPotential crashing fix on Xbox One XPosted:

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  • TTG Senior
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I've seen a lot of posts on here and other places with people complaining of crashes on the X (some seemed say other console versions as well but I can't verify)

I was confused at this, I've experienced zero problems since launch and the game runs very smoothly on the X for me. Decided to play around with my settings and see if I could replicate it but couldn't - then had a bright moment where I realised I don't install anything on my internal drive. Instead I have a 2TB external USB 3.0 drive, where I install everything.

So I moved all MW content including the game onto the internal drive, unmounted my external drive then started playing MW. All was going well till about 2 hours later, when the freezing starting to happen and console shutting off (hard crash)!

The more I then played, the quicker the crash came. It's definitely got to be heat related in my opinion. Seems the console accessing the internal drive is creating more heat possibly, and since the X has a different cooling system it can't seem to keep up with maintaining the temperature. I'm then guessing the failsafe (maybe a thermal cutoff) kicks in and shutdowns (hard crashes) the console.

I've heard infinity ward are working with Microsoft on this (makes sense if it's a heat issue) and hopefully some sort of patch being released next week. But I'm guessing for now, those affected could try using an external drive.

Edit: I also realised I purchased the operator edition of the game (digital download), not sure if this affects anything though
#2. Posted:
tO0t
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I'll give it a try once I'm home. I'm not sure if mines on the internal drive or my external hard drive but I'm hoping this fix works for me as I can't really play the game. You're lucky you got 2 full hours to play before the bug happened to you, last night I couldn't make it through a single match without it hard crashing on me. Thanks for sharing and I'll update once I try this.
#3. Posted:
Spoofay
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this was on Charlie Intel. directly from Infinity ward.

"Xbox Crashes: We have identified an issue that is affecting some players on Xbox One X. Players affected are experiencing crashes. We are working with Microsoft to address the issue. We genuinely can't thank you all enough for providing us with your ongoing feedback this launch, every bit of information helps. Stand by for more updates on this issue soon, and thank you for your patience and your help while we work towards a solution."

I am not sure if it has been resolved or not haven't crashed yet even with some stutters which normally when my game stuttered or froze for a second it crashed and then my console shut off so who knows it may already be good.

Side Note: it wasn't just Xbox one x that i am aware of my friends with Xbox one S consoles also had similar crashes. but so far to today i have have been fine.
#4. Posted:
exp
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Motion blur, turn it off on older xboxes. Haven't had a crash yet
#5. Posted:
exp
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exp wroteMotion blur, turn it off on older xboxes. Haven't had a crash yet
nvm just turned off
#6. Posted:
johnson999
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Don't use Xbox party chat and your Xbox won't crash but maybe once or twice through the whole day of playing
#7. Posted:
Borderlands69
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I've noticed with my Xbox one s it turns off only when I play ground war very annoying
#8. Posted:
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I use my external it still crashes but hopefully they get a fix soon
#9. Posted:
Narco
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What i did and it worked theirs 2 ways:
- Unplug power plug from xbox then hold the power button on the xbox for 5 seconds then plug it back in and try game.

-Cancel out everything your using on xbox and ps4 and just hold the power button until it shuts off(Clears System Cache) then cut it back on and try.
#10. Posted:
Spoofay
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my post above is a quote from charlie intel... telling you infinity ward has identified the crashing issue and is working with microsoft on a fix. i don't know why they only think the problem is xbox one x's its all of them but i am sure 1 fix will solve all versions of xbox one.
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