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Xbox Support is the worst support I think I've experienced.
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Xbox Support is the worst support I think I've experienced.Posted:

Dashii
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I use Live chat support whenever I can and since Xbox has this, I always use it whenever I need support. My account has been stuck on a child account for ages now and I've been on their support live chat so many times. At this point I'm seeing a pattern. One person says Oh yeah sure we can fix this. If it's not fixed after 24 hours come back. I go back, then they say nope that's not the case etc. I was told I would receive an email about the problem soon, never did so I went on it again, got put through to a manager and they starting saying there's no way to fix it which I feel like is a load of . But when I was asking more about this they decided to just end the chat.

My god for a company that makes billions you would think they would hire some competent support teams.

The following 1 user thanked Dashii for this useful post:

LiberatedJacks (07-19-2017)
#2. Posted:
Boss34
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Xbox Live Support is shit, there isn't a point on going to them you'd have better luck asking randoms online how to fix it.
#3. Posted:
Dashii
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Boss wrote Xbox Live Support is shit, there isn't a point on going to them you'd have better luck asking randoms online how to fix it.


Yeah I wish I could do that. But this is an issue that only they have the tools to do.
#4. Posted:
Echo
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Yeah i can relate to this, Xbox Live support is horrific, after they interrogate you more than police they still dont help.
#5. Posted:
uwu
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I have never had one good experience with customer support of any kind. Really doesn't surprise me that Xbox support is equally terrible.
#6. Posted:
Simp
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I've this same issue with Apple's support and Amazon's support so it's not just an issue with Xbox support. The support team is bad for a lot of the big companies and it's a horrible thing, but they already took your money, they don't care.
#7. Posted:
392
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If you think that's bad you should see activision lol they blocked me on twitter lmao
#8. Posted:
Mario350
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everytime i called support on the phone since their support chat is ass i always got free gold and money well with support chat they didnt even help at all so always call them instead 1 800 4 my xbox is the best one then using online web chat version which im assuming you used
#9. Posted:
Secluded
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no honestly I know one that is worse then it truthfully its a place called frontier communications by far the worst I have ever in my life encountered
#10. Posted:
Yin
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I did the live contact thing on their site. I had an old credit card on my account that I couldn't remove because I no longer had the information on it. I was having to put gold on my account before it expired so it wouldn't try to charge to it. I missed it once and it got charged. I contacted them to try to avoid being banned, told them about the card, and they removed it instantly. They even left the gold on my account, so I had a free year basically. Maybe I got lucky.
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