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Software Is Eating My Harddrive
Posted:
Software Is Eating My HarddrivePosted:
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Joined: Jul 10, 20167Year Member
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I got a new laptop today from Rent King, so, first thing that happened is they did a factory reset for me, turned it off, and sent me on my way.
As soon as I turned it on, a pop up in the bottom right appeared saying
"Windows Disk Sanitizer Status
You have restored the computer and the hard drivers on this computer are being sanitized to the DOD 5220.22-M Standard. While this is process is running your computer may be less responsive."
Typos included, here's a picture:
It's in the bottom right.
This laptop has been in my possession for about 6 hours, and the only two things I've installed on it are Google Chrome, and CCleaner.
When I received this laptop, I had 898 gigs free of the total 914, and as of right now, this is what it shows:
And every few minutes when I refresh it, another gig or two magically disappears from my available space. I've rebooted it multiple times, I cannot find a registry entry, software folder, or anything at all related to this "Windows Disk Sanitizer" or any way to stop it, my main question is, wtf is this, and how do I stop it, and restore my available space??????????????
As soon as I turned it on, a pop up in the bottom right appeared saying
"Windows Disk Sanitizer Status
You have restored the computer and the hard drivers on this computer are being sanitized to the DOD 5220.22-M Standard. While this is process is running your computer may be less responsive."
Typos included, here's a picture:
It's in the bottom right.
This laptop has been in my possession for about 6 hours, and the only two things I've installed on it are Google Chrome, and CCleaner.
When I received this laptop, I had 898 gigs free of the total 914, and as of right now, this is what it shows:
And every few minutes when I refresh it, another gig or two magically disappears from my available space. I've rebooted it multiple times, I cannot find a registry entry, software folder, or anything at all related to this "Windows Disk Sanitizer" or any way to stop it, my main question is, wtf is this, and how do I stop it, and restore my available space??????????????
#2. Posted:
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Joined: Sep 09, 20158Year Member
Posts: 308
Reputation Power: 19
Status: Offline
Joined: Sep 09, 20158Year Member
Posts: 308
Reputation Power: 19
The people you purchased it from didn't do a proper "Restore".
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
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#3. Posted:
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Joined: Jul 10, 20167Year Member
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TravisScott wroteThe people you purchased it from didn't do a proper "Restore".
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
It's from rent king, if I do a full restore and remove their tracking software, the next thing I know is cops will be outside and because this laptop was more than 300 dollars, it'll be a felony charge, companies like rent king use tracking software until the device is paid off, and I just got it today, if I bring it back to them, it's replaced free because of the warranty that's included, so I know I'm not being screwed, I just wish I knew what this even was because I can't find any documentation of this "Windows Disk Sanitizer" anywhere that I look
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#4. Posted:
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Joined: Aug 27, 201013Year Member
Posts: 2,824
Reputation Power: 216
Status: Offline
Joined: Aug 27, 201013Year Member
Posts: 2,824
Reputation Power: 216
Is the disk sanitizer still running? I am guessing that is over writing all the old stuff on hard drive with blank space. I think when it gets to 100% it will be back to normal 890 gigs free or whatever.
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#5. Posted:
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Joined: Feb 27, 201212Year Member
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Status: Offline
Joined: Feb 27, 201212Year Member
Posts: 2,819
Reputation Power: 357
Zytio wroteTravisScott wroteThe people you purchased it from didn't do a proper "Restore".
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
It's from rent king, if I do a full restore and remove their tracking software, the next thing I know is cops will be outside and because this laptop was more than 300 dollars, it'll be a felony charge, companies like rent king use tracking software until the device is paid off, and I just got it today, if I bring it back to them, it's replaced free because of the warranty that's included, so I know I'm not being screwed, I just wish I knew what this even was because I can't find any documentation of this "Windows Disk Sanitizer" anywhere that I look
Just do a full restore if they have any problems with it only thing you'd have to do is to bring it back in for them to reinstall the software
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#6. Posted:
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Joined: Feb 27, 201212Year Member
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Zytio wroteTravisScott wroteThe people you purchased it from didn't do a proper "Restore".
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
It's from rent king, if I do a full restore and remove their tracking software, the next thing I know is cops will be outside and because this laptop was more than 300 dollars, it'll be a felony charge, companies like rent king use tracking software until the device is paid off, and I just got it today, if I bring it back to them, it's replaced free because of the warranty that's included, so I know I'm not being screwed, I just wish I knew what this even was because I can't find any documentation of this "Windows Disk Sanitizer" anywhere that I look
Also 300 for a computer really isnt that much
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#7. Posted:
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Joined: Sep 09, 20158Year Member
Posts: 308
Reputation Power: 19
Status: Offline
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Posts: 308
Reputation Power: 19
Oh you're renting it. Yikes. I dont really know what to say from there man I'm sorry.
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#8. Posted:
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Joined: Aug 27, 201013Year Member
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Status: Offline
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I don't understand why you are renting it. Best Buy has a nice NEW Samsung laptop for $179 on sale right now.
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#9. Posted:
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Joined: Jul 10, 20167Year Member
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GT40 wroteZytio wroteTravisScott wroteThe people you purchased it from didn't do a proper "Restore".
My only guess is they used a fabricated version of windows with already installed applications or they just put that on there so you would bring it back and pay them more money for cleaning the HDD. and yes stores do that.
I would recommend going to this link and using a real windows restore tool
[ Register or Signin to view external links. ]
this is windows 10
It's from rent king, if I do a full restore and remove their tracking software, the next thing I know is cops will be outside and because this laptop was more than 300 dollars, it'll be a felony charge, companies like rent king use tracking software until the device is paid off, and I just got it today, if I bring it back to them, it's replaced free because of the warranty that's included, so I know I'm not being screwed, I just wish I knew what this even was because I can't find any documentation of this "Windows Disk Sanitizer" anywhere that I look
Also 300 for a computer really isnt that much
This laptop was 800 actually, I was just saying because it's over 300 it'd be a felony and considered theft if I knowingly removed their tracking software, 300 is the felony minimum where I'm at but the laptop itself is 800
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#10. Posted:
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As long as you make payments it's not a felony
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