You are viewing our Forum Archives. To view or take place in current topics click here.
Toshiba Laptop stuck on 'Toshiba Leading Innovation screen'
Posted:
Toshiba Laptop stuck on 'Toshiba Leading Innovation screen'Posted:
Status: Offline
Joined: Oct 19, 20167Year Member
Posts: 1
Reputation Power: 0
Toshiba Satellite L775 w/ Windows 10
The computer turns on and goes directly to a black screen with the Toshiba Leading Innovations logo. At the bottom left corner it says "Press <2> to enter setup" and Press <F12> to enter BOOT MENU.
Pressing F12 and F2 does nothing. I tried factory resetting the CP by powering off, holding zero and powering on... does nothing.
Not sure what button combination I am pressing but I have been able to reach 3 other screens by smashing the buttons out of anger. A completely blank screen, a screen that reads "A disk read error occurred - Press Ctrl+Alt+Del to restart," and the Aptio Setup Utility page.
I have been able to get back to all 3 pages multiple times and am currently on the Aptio Setup Utility. I have options for Main, Security, Power Management, Advanced, Boot, and Exit with more options in each one. So I am able to make changes to any of the categories and then exit...
Before this entire issue occurred, this computer was Updating a disk drive or something related to the disk drive for well over 8hours. The next morning its stuck on that Toshiba screen, so maybe its related to the disk drive?
I don't care if information gets wiped, my mom just uses it for browsing the internet. Thanks for whoever can help me.
The computer turns on and goes directly to a black screen with the Toshiba Leading Innovations logo. At the bottom left corner it says "Press <2> to enter setup" and Press <F12> to enter BOOT MENU.
Pressing F12 and F2 does nothing. I tried factory resetting the CP by powering off, holding zero and powering on... does nothing.
Not sure what button combination I am pressing but I have been able to reach 3 other screens by smashing the buttons out of anger. A completely blank screen, a screen that reads "A disk read error occurred - Press Ctrl+Alt+Del to restart," and the Aptio Setup Utility page.
I have been able to get back to all 3 pages multiple times and am currently on the Aptio Setup Utility. I have options for Main, Security, Power Management, Advanced, Boot, and Exit with more options in each one. So I am able to make changes to any of the categories and then exit...
Before this entire issue occurred, this computer was Updating a disk drive or something related to the disk drive for well over 8hours. The next morning its stuck on that Toshiba screen, so maybe its related to the disk drive?
I don't care if information gets wiped, my mom just uses it for browsing the internet. Thanks for whoever can help me.
#2. Posted:
Status: Offline
Joined: Aug 28, 201013Year Member
Posts: 2,498
Reputation Power: 5231
Status: Offline
Joined: Aug 28, 201013Year Member
Posts: 2,498
Reputation Power: 5231
Sounds like you either have a failing HDD or a corrupted OS. Try making a USB windows 10 installer and running it on the laptop.
- 0useful
- 0not useful
You are viewing our Forum Archives. To view or take place in current topics click here.