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Gold subscription won't activate?
Posted:
Gold subscription won't activate?Posted:
Status: Online
Joined: Jun 03, 201310Year Member
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Alright so basically I got a Gold subscription (from the Xbox.com website) and it says it's activated on my account page, right? Well anyways, when I log into the profile on my 360 it says my profile isn't a Gold member and when I try and play any multiplayer game (specifically Call of Duty) - it says I do not have access to LIVE. Anyone have this issue before or know how to solve it? +rep if someone can help me figure this thing out.
Edit:
Also, please note that i have tried the following:
- Waited a few days for it to "Activate"
- Reset my system cache (three times)
- Turned my console on and off
- Signed in and out of the account (up to 10 times already)
Last edited by Giga ; edited 1 time in total
Edit:
Also, please note that i have tried the following:
- Waited a few days for it to "Activate"
- Reset my system cache (three times)
- Turned my console on and off
- Signed in and out of the account (up to 10 times already)
Last edited by Giga ; edited 1 time in total
#2. Posted:
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Status: Offline
Joined: Oct 02, 20167Year Member
Posts: 153
Reputation Power: 53
Contact Xbox Support!
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#3. Posted:
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Puppet_Master wrote Contact Xbox Support!
Would I have to do this via a phone call? I have no intention on calling them to sort this out as of now.
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#4. Posted:
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g59 wrotePuppet_Master wrote Contact Xbox Support!
Would I have to do this via a phone call? I have no intention on calling them to sort this out as of now.
if you want fast help then yes you should call them on the phone. But if you email them it might take a couple days
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#5. Posted:
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No go to the website. and go to Xbox Support you get a way more personal feel with the support representative. and they always work things out until your satisfied. Calling them doesn't give this same feeling.
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#6. Posted:
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Joined: Jun 03, 201310Year Member
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I've been on a chat support with this lady for about an hour and I've had no luck in resolving the issue.
Thanks though, guys.
Thanks though, guys.
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#7. Posted:
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Reputation Power: 9
SuiSide wrote No go to the website. and go to Xbox Support you get a way more personal feel with the support representative. and they always work things out until your satisfied. Calling them doesn't give this same feeling.
I also prefer talking in a chat room with a representative, its way easier.
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#8. Posted:
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Status: Offline
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Try deleting your account off your Xbox (just profile) and re download it.
That's what I do whenever I have problems with my Gold not showing up.
That's what I do whenever I have problems with my Gold not showing up.
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#9. Posted:
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Zesri wrote Try deleting your account off your Xbox (just profile) and re download it.
That's what I do whenever I have problems with my Gold not showing up.
Attempted this and it didn't work.
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#10. Posted:
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Joined: Jun 03, 201310Year Member
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I'm starting to think it's an issue with the payment not going through, but it does in fact say my account DOES have the subscription. So I have no idea what the issue is.
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