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Payment Method Issues
Posted:

Payment Method IssuesPosted:

Taylor
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Basically, I have $100 in my Google Play account, but I don't use Google Play.
So, I logged onto my brother's tablet, added my Clash of Clans account, and loaded it up, it works fine. I'm able to play with no issues.

But, when I go to purchase Gems in the shop, I click on the package, and click "Continue".

Then it brings me to the Google screen for payment methods;
[ Register or Signin to view external links. ]


But the email showing the picture, isn't mine. It's my brothers... I've done everything I can think of, switched accounts, unsynced all of his, re-synced mine. Nothing works. The only thing I can think of that would work is completely hard-resetting his tablet, then adding my Gmail account has the main account, but I don't want to do that.

Is there any way to change this, so that in the picture above, it will show up with my Google account, my credit card info, and my Google Play balance?
#2. Posted:
oAlex
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If you have more than one account for Google play that could be the issue. If not call google support and I'm sure they'll help you.
#3. Posted:
Taylor
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ProJr wrote If you have more than one account for Google play that could be the issue. If not call google support and I'm sure they'll help you.


Yes, there are several Google Play accounts linked to the same device. Just wanted to seeing there was an easy fix that I wasn't seeing, but thank you.

Guess I'll try to contact them.


Last edited by Taylor ; edited 1 time in total
#4. Posted:
oAlex
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TayIor wrote
ProJr wrote If you have more than one account for Google play that could be the issue. If not call google support and I'm sure they'll help you.


Yes, they're are several Google Play accounts linked to the same device. Just wanted to seeing there was an easy fix that I wasn't seeing, but thank you.

Guess I'll try to contact them.
Yeah that's the issue then, I had this issue before you'll have to delete the Google accounts and only have 1. So just use the one you added the money on. Then after you're done buying whatever it is just recover them back.
#5. Posted:
Swift
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The easiest way that I know of is to; Uninstall and re-install the app and choose your email.
#6. Posted:
Taylor
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Swift wrote The easiest way that I know of is to; Uninstall and re-install the app and choose your email.


Umm, this worked. But I'm pretty sure I tried this earlier. What ever though, thanks for the help.
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