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Guy wants a refund? Am i liable??
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Guy wants a refund? Am i liable??Posted:

yoda13
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Hey so ill start from the top, I recently sold a modified xbox console through skype. The buyer paid through friends and family. I send tracking number, and receipt to him. He then a few days later reports he got the console but it isnt working. I gave him my full attention for three days and how he is claiming a refund. I am still offering to help him at this time. Do i have to refund him?
#2. Posted:
TravisScott
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Did he buy the console with details of a refund.
#3. Posted:
yoda13
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no just send as friends and family
#4. Posted:
C4
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Well did the xbox work when you shipped it?

Did he know the condition of the xbox?
#5. Posted:
yoda13
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yes the xbox worked when i shipped it, I sent pictures of it running xex and different games
#6. Posted:
C4
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yoda13 wrote yes the xbox worked when i shipped it, I sent pictures of it running xex and different games
Have you skyped with him or has he sent you pictures of it not running or working? Do you know for sure it is not working for him?
#7. Posted:
Ghost
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As long as the console was working before hand and you didn't say refund is available within 'x days' then no you don't. If you are aware that it was broken, then you're a dick.
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yoda13
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xbox was in perfect condition, pretty sure he broke it but he refuses to do anything to fix it and threatens to send it back.
#9. Posted:
Ghost
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yoda13 wrote xbox was in perfect condition, pretty sure he broke it but he refuses to do anything to fix it and threatens to send it back.


Well, if he threatens to send it back and has valid proof that it was broken before hand, you're screwed. If however he doesn't then you get your xbox back and boom, no refund either.
#10. Posted:
Peak
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If you told him its not refundable before he bought it then you should be fine. It could have broke when shipping it which I believe isnt your fault.
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