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British Telecom....
Posted:
British Telecom....Posted:
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Joined: Sep 08, 20149Year Member
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Ok so 3 months ago i moved back to the UK (Finally) and we were looking for the best ISP after careful choice we decided to got with BT heard great things about them and was looking for to speeds above 1MBS (Spanish internet is bad) but no we kept getting delayed, new installation dates and engineers not showing up and then of course open reach did our line at the wrong **** exchange, so here we are almost 4 months since we placed our order with BT and guess what still no phone or internet, i find it so infuriating as you could build a house in that time then yesterday they had the cheek to ask us for money when we havent even got any of their "Superfast" service... another thing i dont get is that our neighbours who placed the order only 2 weeks ago now have BT's services, both new build houses so fingers crossed i will have internet by next year and wont have to use their shitty hotspots...
Rant Over
Rant Over
#2. Posted:
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Joined: May 20, 201113Year Member
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Status: Offline
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The UK, where we cherish our shit ISP's and our slow internet
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#3. Posted:
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Joined: Dec 25, 20149Year Member
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Joined: Dec 25, 20149Year Member
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unlucky mate they just care about making money though where i live is surposed to be fiber optic ready by the summer and they havent evenmade plans yet
**** BT and their shit subsidary OpenReach
**** BT and their shit subsidary OpenReach
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#4. Posted:
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ABCDEFGHIJKLMNOPQRSTUVWXYZ
Last edited by Beifong ; edited 1 time in total
Last edited by Beifong ; edited 1 time in total
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#5. Posted:
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Joined: Jan 15, 201113Year Member
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Posts: 20,220
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Virgin media have always been amazing for my house. We have the 100mb download package and we NEVER have any problems.
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#6. Posted:
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Joined: Jun 14, 200915Year Member
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Status: Offline
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I pay for the fastest Sky broadband package (76mb)
From day one I was getting in the region of 25-33 mb
Without me needing to complain, they sent a text explaining that a technician was looking into it
Skip 3-5 days of irregular downtime and fluctuating internet speeds (never exceeded the low 30's)
They're baffled.
Abhorrent customer service.
tl;dr Sky is equally as shit. I want to go back to Virgin Media (infinitely better, got the advertised speeds too)
From day one I was getting in the region of 25-33 mb
Without me needing to complain, they sent a text explaining that a technician was looking into it
Skip 3-5 days of irregular downtime and fluctuating internet speeds (never exceeded the low 30's)
They're baffled.
Abhorrent customer service.
tl;dr Sky is equally as shit. I want to go back to Virgin Media (infinitely better, got the advertised speeds too)
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#7. Posted:
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Joined: Jan 15, 201113Year Member
Posts: 20,220
Reputation Power: 1362
Status: Offline
Joined: Jan 15, 201113Year Member
Posts: 20,220
Reputation Power: 1362
Wordsmith wrote I pay for the fastest Sky broadband package (76mb)
From day one I was getting in the region of 25-33 mb
Without me needing to complain, they sent a text explaining that a technician was looking into it
Skip 3-5 days of irregular downtime and fluctuating internet speeds (never exceeded the low 30's)
They're baffled.
Abhorrent customer service.
tl;dr Sky is equally as shit. I want to go back to Virgin Media (infinitely better, got the advertised speeds too)
Yeah we originally had the 50mb Virgin package and was getting like 45! Upgraded for some reason and we get like mid 90's 7/8th's off the time! Customer service is also good.
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#8. Posted:
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Joined: Oct 24, 201112Year Member
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Joined: Oct 24, 201112Year Member
Posts: 12,652
Reputation Power: 718
Mickers wrote Virgin media have always been amazing for my house. We have the 100mb download package and we NEVER have any problems.
Guess it depends on where you live since you are having a much more enjoyable time than OP with internet/ISP and what not
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#9. Posted:
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Motto: :Salt:
Motto: :Salt:
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Motto: :Salt:
All ISP's have their downsides.
For example, I normally get 130mb/s download during peak times, today, im only getting 30. But, Its an internal issue which either my dad and I can fix or we will have to get a network engineer out since its not happening on the rest of the 2 modems we have. [Crazy arse setup we have in this household]
I get your rant though, but the only thing you can do is keep complaining to them. They will soon sort out their issues.
Im with Virgin Media by the way
For example, I normally get 130mb/s download during peak times, today, im only getting 30. But, Its an internal issue which either my dad and I can fix or we will have to get a network engineer out since its not happening on the rest of the 2 modems we have. [Crazy arse setup we have in this household]
I get your rant though, but the only thing you can do is keep complaining to them. They will soon sort out their issues.
Im with Virgin Media by the way
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#10. Posted:
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Joined: Feb 03, 20159Year Member
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I switched from TalkTalk to BT the other week. I had a lot of problems after superfast was installed, but BT seem to have sorted it.
Good luck with getting your Internet switched on.
Good luck with getting your Internet switched on.
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