Text Tutorial:

1.Go Into a GTA online session and press start then go to swap character.

2. Go to your second character and create one with random features and click ready

3. Skip the tutorial then press start again and click swap character and swap back to your 1st character

4. When you've loaded back into a game press swap character once again and swap back to your 2nd character

5. When you get the message to alter your appearance disconnect yourself from the internet

6. Sign into your account and wait until it spawns you into Single player

7. Press start go to online and click choose character

8. Click your first character and it will now ask you to change your appearance.