trust me its fine they just want this proof incase of fraud which happenes a lot to these rsgp selling websites. i've personally bought from them before and they did take forever to respond to my chat no one ever answered just spam saying somone will be here shortly no one ever responded there in china thats why. try again but they just want proof i hate them personally took 3 days to finally get my 1m but they are trust worthy. and get your 102$ back with payapl