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Laptop help!! will rep++
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Laptop help!! will rep++Posted:

Hynderz
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Im having problems with my laptop. Every time i start it up this always comes up on my screen for like 5 seconds then my laptop just shuts off.

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Does anyone know any idea what this is and how i can fix this?
I cant even get on the settings or control panel or nothing am not really good with laptops/computers but if any of you guys have a tutorial on how to fix this or know how to fix this can you please tell me, i will rep quite a bit!
#2. Posted:
Citadel
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I'm not sure on how to fix this myself, but maybe give this website a try

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#3. Posted:
CharlieeTB
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You have some kind of virus on your laptop i'm afraid mate!

I used to have this, do you have any other access to the internet via a phone or something so you could google exactly what it says on the screen?
#4. Posted:
Sativaa
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well, if your getting that within 5 seconds, its most likely your registry is pretty trashed. Boot into safe mode and run a program called ccleaner and clean registry problems. If you cant boot into windows safe mode, put in the windows disk and try to run the auto repair from there. If these two options fail, you either have to reinstall windows, or plug your laptops hdd into another computer and find a program that can clean the registry from there. I personally don't know of any as I usually just reinstall windows.

Back up your stuff and reinstall. A good program can restore all your settings, most programs, and all files.

hope this helps some. without actually having the laptop in front of me theres not much help i can offer.
#5. Posted:
Hynderz
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CharlieeTB wrote You have some kind of virus on your laptop i'm afraid mate!

I used to have this, do you have any other access to the internet via a phone or something so you could google exactly what it says on the screen?


Nah! Im just going to look about on that website that Citadel posted, thanks anyway.
#6. Posted:
Hynderz
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When i run in safe mode this screen comes up now?
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#7. Posted:
vokal
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The STOP 0x0000008E error will always appear on a STOP message, more commonly called a Blue Screen of Death (BSOD). One of the errors below or a combination of both errors may display on the STOP message:

"STOP: 0x0000008E"

"KERNEL_MODE_EXCEPTION_NOT_HANDLED"

The STOP 0x0000008E error may also be abbreviated as STOP 0x8E but the full STOP code will always be what's displayed on the blue screen STOP message.

If Windows is able to start after the STOP 0x8E error, you may be prompted with a Windows has recovered from an unexpected shutdown message that shows:

Problem Event Name: BlueScreen
BCCode: 8e
Cause of STOP 0x0000008E Errors

STOP 0x0000008E errors are usually caused by memory hardware failures and more rarely by device driver issues, viruses, or hardware failures other than your RAM.

If STOP 0x0000008E isn't the exact STOP code you're seeing or KERNEL_MODE_EXCEPTION_NOT_HANDLED isn't the exact message, please check my Complete List of STOP Error Codes and reference the troubleshooting information for the STOP message that you are seeing.
How To Fix STOP 0x0000008E Errors

Restart your computer if you haven't already done so. The STOP 0x0000008E blue screen error might be a fluke.

Did you just install new hardware or make a change to some hardware or a hardware driver? If so, there's a very good chance that the change you made caused the STOP 0x0000008E error.

Undo the change you made and test for the 0x8E blue screen error.

Depending on what change you made, some solutions might include:
Remove or reconfigure the newly installed hardware.
Startup with Last Known Good Configuration to undo related registry and driver changes.
Use System Restore to undo recent changes.
Roll back any device drivers you've installed to versions prior to your update.
Test your RAM. The most common cause of the STOP 0x0000008E error is memory that is damaged or has stopped working properly for some reason.

Replace any nonworking memory modules if your tests show a problem.

Verify that the system memory is properly installed. Memory that's installed in some way other than that suggested by your motherboard manufacturer could cause STOP 0x0000008E errors and other related problems.

Note: If you have any doubt about the proper memory configuration in your computer, please consult your computer or motherboard manual. All motherboards have fairly stringent requirements on the types and configurations of RAM modules.

Return BIOS settings to their default levels. Overclocked or misconfigured memory settings in BIOS have been known to cause STOP 0x0000008E errors.

Note: If you've made several customizations to your BIOS settings and don't want to load the default ones then at least try returning all BIOS memory timing, caching, and shadowing options to their default levels and see if that fixes the STOP 0x0000008E error.

Apply all available Windows updates. Several service packs and other patches have specifically addressed STOP 0x0000008E issues.

Note: This particular solution is likely to solve your problem if your STOP 0x0000008E error is accompanied by a mention of win32k.sys or wdmaud.sys, or if it occurred while making changes to the hardware acceleration on your graphics card.

If STOP error 0x0000008E is followed by 0xc0000005, as in STOP: 0x0000008E (0xc0000005, x, x, x), applying the latest Windows service pack will likely fix your issue.

Perform basic STOP error troubleshooting. If none of the specific steps above help fix the STOP 0x0000008E error you're seeing, take a look at this general STOP error troubleshooting guide. Since most STOP errors are similarly caused, some of the suggestions might help.
http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000008e.htm
#8. Posted:
CMR
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BSOD can also be hard drive related. I had the exact same problem with my HP.

Borrow a hard drive from a mate's laptop and just see if it boots up.

If it doesn't, you know it's not the hard drive. Then try running it in safe mode.

Let me know how you get on.
#9. Posted:
Hynderz
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Diaboli wrote BSOD can also be hard drive related. I had the exact same problem with my HP.

Borrow a hard drive from a mate's laptop and just see if it boots up.

If it doesn't, you know it's not the hard drive. Then try running it in safe mode.

Let me know how you get on.


Look at my last post mate, thats the image i get when i try to go on Safe mode.
#10. Posted:
CMR
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Hynderz wrote
Diaboli wrote BSOD can also be hard drive related. I had the exact same problem with my HP.

Borrow a hard drive from a mate's laptop and just see if it boots up.

If it doesn't, you know it's not the hard drive. Then try running it in safe mode.

Let me know how you get on.


Look at my last post mate, thats the image i get when i try to go on Safe mode.


Hmmm. Unplug your Wi-Fi card from your machine (look up how to) and then boot it up.

Other than that, the only thing I can really suggest is taking it to a local PC shop (not a large company, like PC world here in the UK - they'll rip you off).
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