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Can't sign up for Xbox live
Posted:

Can't sign up for Xbox livePosted:

PurpleGumiBear
  • Powerhouse
Status: Offline
Joined: Sep 13, 201013Year Member
Posts: 495
Reputation Power: 18
Status: Offline
Joined: Sep 13, 201013Year Member
Posts: 495
Reputation Power: 18
Whenever i try to do this i get a message saying

"Can't retrieve information from Xbox live. please try again later.
status code: 80190821"
(Tried signing up online to still get an error)

Does anyone know what the problem is, and what is the status code for?
#2. Posted:
-Mez-
  • TTG Master
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Joined: Jul 04, 201013Year Member
Posts: 870
Reputation Power: 43
Status: Offline
Joined: Jul 04, 201013Year Member
Posts: 870
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PurpleGumiBear wrote Whenever i try to do this i get a message saying

"Can't retrieve information from Xbox live. please try again later.
status code: 80190821"
(Tried signing up online to still get an error)

Does anyone know what the problem is, and what is the status code for?


I think MS did't send out the update properly. They'll fix it soon
#3. Posted:
PurpleGumiBear
  • Powerhouse
Status: Offline
Joined: Sep 13, 201013Year Member
Posts: 495
Reputation Power: 18
Status: Offline
Joined: Sep 13, 201013Year Member
Posts: 495
Reputation Power: 18
So what is the status code for then?
#4. Posted:
Josh-Small
  • Challenger
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Joined: May 23, 201112Year Member
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Joined: May 23, 201112Year Member
Posts: 133
Reputation Power: 5
Just saying that bcuz they are probably currently fixing the problems with the new update
#5. Posted:
lewman92
  • New Member
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Joined: Jun 20, 201112Year Member
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i have just tried to purchase an xbox live gold month, on the specal offer but has come up with status code 80190821 how do i resolve this?
#6. Posted:
iCamp
  • Summer 2018
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Joined: Jan 25, 201014Year Member
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Joined: Jan 25, 201014Year Member
Posts: 10,532
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This should help you out a bit.

Can't retrieve information from Xbox LIVE.
Please try again later.

Status code:80190821/8004ad43

Cause: Unacceptable payment option.
-Your bank may be declining the charge.
-Your card may have expired.
-Your card may be unsupported by Microsoft/Xbox Live.
--


lewman92 wrote i have just tried to purchase an xbox live gold month, on the specal offer but has come up with status code 80190821 how do i resolve this?


The answer above regards to your problem too.

8)
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