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Why does this keep happening?
Posted:

Why does this keep happening?Posted:

XenoChrist
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Joined: Mar 16, 201113Year Member
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Status: Offline
Joined: Mar 16, 201113Year Member
Posts: 2,299
Reputation Power: 92
Every time my friend tries to play a game it disconnects him for the game saying ''You must have an active network connection to play Xbox live matches.''


He has hard reset the Xbox and reset his router. Nothing has worked yet. Any suggestions?
#2. Posted:
ANE
  • Winter 2016
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Joined: Nov 04, 201112Year Member
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Joined: Nov 04, 201112Year Member
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Mine was recently doing this. My problem was I was to far from my router and my connection wasn't picking up that good!

Maybe Nat type?


Last edited by ANE ; edited 1 time in total
#3. Posted:
Zydrin
  • Winter 2018
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Joined: Oct 17, 201310Year Member
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Status: Offline
Joined: Oct 17, 201310Year Member
Posts: 12,477
Reputation Power: 1973
Try deleting the account and recovering it again.
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