all you need is 2 controllers and a friend
Step 1. Tell a friend to set a multiplayer match with max players in lobby as 2
2. On the first controller sigh into a random account and on second controller sigh into the account you want hero
3. Start a custom game and pick a class with first controller
4. Then join the friend
5. Right when it loads out as fast as you can with the 2nd controller click specialist it should take you out of
Specialist then click A into specialist again. Right after you do that press B rapidly with the first controller until it says disband party
6. Press A on the first controller then on the second controller go left on the left stick and press Y
7. Go to zombies mode on first controller
8. Go to the specialist you want hero for and click into the head or body
9. Hover over the gear you want like hero head peice for ruin.
10. Back out of zombies on first controller
11. Press A on the gear with second controller
Repeat till you have every peice of hero gear please post if you get it

My gamertag is creative wacky if you need help