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Why I think Steam support sucks! Do you?
Posted:
Why I think Steam support sucks! Do you?Posted:
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Joined: Mar 13, 201311Year Member
Posts: 661
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Hey guys I recently made a commentary about why Steam support is bad and what they can do to improve. This is a VERY short video, and I would love if you guys provided constructive criticism!
Video:
That aside, do you guys think Steam support sucks? What is your experience with them?
Video:
That aside, do you guys think Steam support sucks? What is your experience with them?
#2. Posted:
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Joined: Jul 28, 201211Year Member
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I agree with your video up until the end... origin... is... garbage...
Steam is awesome and I do wish they had a call number or atlesat quicker time with replying. About 1 yea ago I bought day-z the standalone and I requested a refund (before this new refund system) and it took them like a week to even reply to my first email and they didnt even refund my money they asked me WHY I wanted a refund and they gave me a list of things I could do to better my performance etc and THEN another week later they gave me back my money..
Its getting better though I think, slowly but surely I think they will improve their service.
Steam is awesome and I do wish they had a call number or atlesat quicker time with replying. About 1 yea ago I bought day-z the standalone and I requested a refund (before this new refund system) and it took them like a week to even reply to my first email and they didnt even refund my money they asked me WHY I wanted a refund and they gave me a list of things I could do to better my performance etc and THEN another week later they gave me back my money..
Its getting better though I think, slowly but surely I think they will improve their service.
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#3. Posted:
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Joined: Aug 11, 20158Year Member
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Yeah steam support does kinda suck lol, but steam is still better than Orgin for sure!
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#4. Posted:
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Joined: Mar 13, 201311Year Member
Posts: 661
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Qwel wrote I agree with your video up until the end... origin... is... garbage...
Steam is awesome and I do wish they had a call number or atlesat quicker time with replying. About 1 yea ago I bought day-z the standalone and I requested a refund (before this new refund system) and it took them like a week to even reply to my first email and they didnt even refund my money they asked me WHY I wanted a refund and they gave me a list of things I could do to better my performance etc and THEN another week later they gave me back my money..
Its getting better though I think, slowly but surely I think they will improve their service.
That statement about Origin was made to really bring home my point, I would not trade Steam for Origin. But I see why that could have been misleading in the video, I would improve in my later commentaries. I definitely think they can and will improve
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