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Can Someone Help!
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Can Someone Help!Posted:

HorizonHD
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Hello, I Just Bought an Elgato Game Capture HD And every time I Start The Software It Says Initializing and On The Screen Where you're Supposed To see Whats On Your TV it Says "One Moment Please" And At First I Thought I was Where I Just Got It But After 24 Hours Of That I'm pretty sure its something else. So, I would Be Really grateful If Someone Could Help Me out.
#2. Posted:
Plusnet
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Are you sure that everything is hooked up right? Is your computer capable of using one? What are your computer specs? Also, try shutting off your Xbox and if you do get a picture to load then change the display to 720p or 1080p.
#3. Posted:
imgur
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Restart the computer and check for software updates, I had this issue a few day ago, turns out I had an update, they don't take very long.
#4. Posted:
HorizonHD
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I tried your suggestion, Zwrq and it didn't have an update. Yes MTV, I made sure everything is hooked up right and I think It Might be Windows 8 because when I use the windows trouble shooter it says its an incompatible program, even though the software starts and runs fine. I'm waiting on the Elgato Tech support to get back to me, also My computer should be able to handle a capture card I'm not sure though. Maybe This Would Help.

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