Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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GeorgasmPosted:

rainboom will they continue to have these updates when the Xbox One comes out?


Highly unlikely, this is what a beta's for. Identifying and solving problems.

EthanPosted:

will they continue to have these updates when the Xbox One comes out?

RuinsPosted:

Katsumi Well i'm not too surprised seeming that it's in beta. Hopefully they can fix it up soon


yh it is only a beta

RuinsPosted:

zeus1987 i got the beta and the lond time is faster but dont no how mush monry i have


in english?

zeus1987Posted:

i got the beta and the lond time is faster but dont no how mush monry i have

B23RPosted:

thats why they call it a "Beta" its a test and if you signed up for the beta u accepted the risk of it if it was ready they would release the new update to us

KatsumiPosted:

Well i'm not too surprised seeming that it's in beta. Hopefully they can fix it up soon

ErebdraugPosted:

So they're going to fix the conversion rates for the MSP to Real-World Currency, but yet they're still fine with UK customers being screwed over buy making us buy it for 429 GPB, which is around $650

GregPosted:

I'm not sure whether the new cash system will work, as most peole will now realise exctly how much they are spending on things, but who knows

THCv3Posted:

I know it's beta, but something tells me they did this on purpose. Only to test the waters, they saw how angry we got, then they will change them back. I think they did this because XBone will have real world currency and they wanted to see how people would react.


*Also I don't know why they would change. Most people are more likley to spend MS points then cash from a credit card. If I saw an avatar item for 400MSP that I wanted, I would buy it. But if I saw the same item for $5.00, I could sit there and think of all the different things I could buy in real world for $5.00