Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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dmofPosted:

Atleast it's not the real thing and it's just the beta.

SorceryPosted:

iiExaMplezZz
Australians
gtapro151 yeah right they tryed to pull a sneeky one lol thought people would not relize the difference


It's a beta, Jesus Christ some of you are a dumb...


Some people just dont understand what a beta is for.


A beta is to test things and receive user feedback, not to make stupid mistakes, this mistake is so blatantly obvious that most people noticed it within 10 minutes of downloading the update, stop making excuses for them.

iiExaMplezZzPosted:

Sorcery
Wart I was the only person I saw telling you guys this was an error. Like I said, this is a quick BETA!


No, it wasn't an error, they don't just make errors like this so stop sucking up to them, of course they'll claim it's an error you fool, they're not going to say "Sorry, we wanted more money from you!", are they?


Why dont people realise that Microsoft dont purposely upset their users? If they actually did mean to up the prices of DLC with real-world currency, they wouldve done what EA did with the online pass, which was EA's way of making more money. Microsoft would've come up with some excuse of why the prices were different if they intended to keep them that way.

iiExaMplezZzPosted:

Australians
gtapro151 yeah right they tryed to pull a sneeky one lol thought people would not relize the difference


It's a beta, Jesus Christ some of you are a dumb...


Some people just dont understand what a beta is for.

AustraliansPosted:

gtapro151 yeah right they tryed to pull a sneeky one lol thought people would not relize the difference


It's a beta, Jesus Christ some of you are a dumb...

AustraliansPosted:

It's a beta guys, settle down, I'm sure they'll fix the problem :)

SorceryPosted:

Wart I was the only person I saw telling you guys this was an error. Like I said, this is a quick BETA!


No, it wasn't an error, they don't just make errors like this so stop sucking up to them, of course they'll claim it's an error you fool, they're not going to say "Sorry, we wanted more money from you!", are they?

gtapro151Posted:

yeah right they tryed to pull a sneeky one lol thought people would not relize the difference

S14Posted:

Thats why they have beta's.

TomorrowLandPosted:

I was the only person I saw telling you guys this was an error. Like I said, this is a quick BETA!