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Open Tray Error *Look Here*
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Open Tray Error *Look Here*Posted:

o_iSniPe_xX
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Alright, I opened my xbox to see what the situation is. There was tons of dust and things. I put alcohol with a Q tip on the eye to clean it to. I noticed the black piece on top of the tray was loose but Im not sure if thats it.

1. How much is a new disc tray?
2. Is there any fix besides hitting the xbox?
3. What else should I try?

The following 1 user thanked o_iSniPe_xX for this useful post:

ComponY (12-16-2011)
#2. Posted:
lolibox
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Kick it.

Trololololololo
#3. Posted:
Long
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I have the same problem thats why i cant play xbox :/
#4. Posted:
TehXtatic
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buy a new one sorry mate nothing to do
#5. Posted:
Homer-simpson
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well you could open your xbox clean it out and close it up and see if that works if not open up you xbox and you disc drive and leave it open.
#6. Posted:
TTG_l0g4n
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You need to open up your xbox.

Open up the DVD drive inside of it.

Then you will see a rail that the Lens that reads the disk slides across.

Open tray is when the lens can't slide smoothly.

Push the lens to the center if it is stuck back
and then wipe the rails that it slides on with a damp cloth NOT a paper towl!
#7. Posted:
MoDxMW2
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contact Xbox Support. The new dashboard release makes some xboxes unable to play games and you get an 'open tray' error.

go to xbox.com/Support and message them and they will replace your xbox for free with a 250gb slim.
#8. Posted:
-WiiLD-
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MoDxMW2 wrote contact Xbox Support. The new dashboard release makes some xboxes unable to play games and you get an 'open tray' error.

go to xbox.com/Support and message them and they will replace your xbox for free with a 250gb slim.

thats not true...they ask you to send it in, and if they cant fix it they give you the same model but a new one...and you have to have warranty
#9. Posted:
MoDxMW2
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-WiiLD- wrote
MoDxMW2 wrote contact Xbox Support. The new dashboard release makes some xboxes unable to play games and you get an 'open tray' error.

go to xbox.com/Support and message them and they will replace your xbox for free with a 250gb slim.

thats not true...they ask you to send it in, and if they cant fix it they give you the same model but a new one...and you have to have warranty


Microsoft has confirmed that some Xbox 360 consoles weren't happy with a recent firmware update upcoming, The console manufacturer will replace consoles that have become unable to read retail game discs with a new Xbox 360 S with 250 GB hard drive. "Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," a Microsoft statement reads. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta (alteration from original Eurogamer statement). We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."


^that prove my point? source
#10. Posted:
iiRuLeZz
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Basically, you hit it on the back. Unplug it, take gme out etc. Hit it in the back. Where all the holes are. The rails the laser runs along slides forwards. TATTAAADDDAAA. fixed xbox. +rep and reply if this helped you!
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