New Xbox 360 update incompatible with some models, MS offering replacements

4.8
Microsoft has confirmed that some Xbox 360 consoles weren't happy with a recent firmware update upcoming, The console manufacturer will replace consoles that have become unable to read retail game discs with a new Xbox 360 S with 250 GB hard drive.

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," a Microsoft statement reads. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta (alteration from original Eurogamer statement). We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta. We are also able to detect this issue over Xbox LIVE and are proactively reaching out to customers that may be impacted to replace their console. Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted."

http://www.joystiq.com/2011/05/18/new-xbox-360-update-incompatible-with-some-models-ms-offering-r/#

Posted:

Comments

"New Xbox 360 update incompatible with some models, MS offering replacements" :: Login/Create an Account :: 39 comments

If you would like to post a comment please signin to your account or register for an account.

ViiTaL_CyaNiiDePosted:

I didn't get an update, I have the new Xbox 360s 4GB (with 20 GB in flash drives cuz I gotta have my memory), but when I turned it on today it said that my discs were unreadable. So I turned it off and now it works.

BasinkodakillaPosted:

I have a 2006 arcade that has a **** up disk drive, i seriously hope the up date effects me because i HATE my xbox with a passion!

iTUKIDurK00KIESPosted:

i wish i would get the update so i know if mine is affected.

xXSaSXxskilledPosted:

JammyJames97
xMasterJPx WTF!!! I have a 2007 arcade edition this better not effect me!!!! I've taken great care of my xbox 360 :(


Why dont you want it to effect you? you get a new xbox w/ 250gb harddrive. And it makes a PING! sound when you open the disc tray!
hahaha lol!

isaacemma2Posted:

I have emailed MS and I am currently talking to a worker about getting mine replaced. If it works ill drop another comment :)

TTGRelentlessPosted:

I kinda hope mine gets affected but then I have to get a new Cod4 disc and install it mine is very scratched

iModzXJtagPosted:

The affecte xbox will be The Xbox360 Pro 60GB

BBOYRICAN25Posted:

PPL stop asking is this gonna happen to mines. my model is.. whatever.. No one here knows.. You have to wait until youR update COMES THRU..

Karate_CatPosted:

xMasterJPx WTF!!! I have a 2007 arcade edition this better not effect me!!!! I've taken great care of my xbox 360 :(


Why dont you want it to effect you? you get a new xbox w/ 250gb harddrive. And it makes a PING! sound when you open the disc tray!

LADPosted:

Ive had my Xbox since Christmas 2007. Will it be okay?