Generalhaving issues on xbox onePosted:

RezHZ
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gold ran out due to not playing xbox anymore but i just bought a three month gold about an hour ago @18:42 on my linked paypal. its not working though ive tested internet connections and deleted my account and redownloaded its still telling me to buy gold on dashboard and "this current profile is not allowed to play on xbox live". on MW2 and any other game. Any ideas on what i can do to get back online?
#2. Posted:
Poke
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Sometimes on backwards compatible games you'll get that error, I'd try hard resetting your xbox.


worse case scenrio contact Microsoft Support [ Register or Signin to view external links. ]
#3. Posted:
Rip
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I had the exact issue. I contacted Xbox and they had me restart my Xbox and they did something on there end. Just contact them.
#4. Posted:
RezHZ
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Rip wrote
I had the exact issue. I contacted Xbox and they had me restart my Xbox and they did something on there end. Just contact them.


That fixed it?
#5. Posted:
RezHZ
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Poke wroteSometimes on backwards compatible games you'll get that error, I'd try hard resetting your xbox.


worse case scenrio contact Microsoft Support [ Register or Signin to view external links. ]


iits happened on other xbox one games too still not worlking right now
#6. Posted:
Rip
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RezHZ wrote
Rip wrote
I had the exact issue. I contacted Xbox and they had me restart my Xbox and they did something on there end. Just contact them.


That fixed it?

Yes, I don't know anyway other way to prove it but here. Just contact Xbox Live and just let them know.
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#7. Posted:
Poke
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RezHZ wrote
Poke wroteSometimes on backwards compatible games you'll get that error, I'd try hard resetting your xbox.


worse case scenrio contact Microsoft Support [ Register or Signin to view external links. ]


iits happened on other xbox one games too still not worlking right now


give them a quick call or start an online chat shouldn't take long at all
#8. Posted:
RezHZ
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Rip wrote
RezHZ wrote
Rip wrote
I had the exact issue. I contacted Xbox and they had me restart my Xbox and they did something on there end. Just contact them.


That fixed it?

Yes, I don't know anyway other way to prove it but here. Just contact Xbox Live and just let them know.
[ Register or Signin to view external links. ]


thanks will contact them
#9. Posted:
Couser
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You wasn't banned for anything on the 360 was you that could be the problem when trying to play MW2?
#10. Posted:
RezHZ
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Privileged wroteYou wasn't banned for anything on the 360 was you that could be the problem when trying to play MW2?


no i was playing yesterday without an issue not modding or anything but the same things coming up on xbox one games too rredirecting me to buy gold agin to play online. but the problem is solved now after contacting microsoft.

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