Xbox 360Unable to download Netflix app on Xbox 360Posted:

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I hope someone can help. I am trying to download Netflix on my Xbox 360, but keep getting "You need an Xbox Live account to continue". According to the Microsoft site I have a basic Xbox Live account and it is active. Any ideas why I cannot download Netflix?

Thanks in advance.

Andy
#2. Posted:
Chat
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If you're able to create a party you have xbox live gold, if you're un able to access or create a party, this is the reason for not being able to download the app.

Hope this helps, if you've got gold restart your console or boot into a game! then dashboard and try again.
#3. Posted:
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Chat,

Thank you for your reply. It is my understanding (see link below) that as of June 2014 the Gold membership is no longer necessary to use Netflix and other apps. All that is needed is an Xbox Live account. I set up an Xbox Live account and according to Microsoft it is active. Thoughts?

[ Register or Signin to view external links. ]

Thanks,
Andy
#4. Posted:
Boruto
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I believe the problem would be actually "purchasing" the Netflix app through the Microsoft store. I think you might need gold to download it, just silver to actually use it. Just buy a 2 day trial off someone here for a dollar. Not sure if that's exactly the problem though.
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Chat,

It turns out my Gamertag was not attached to my profile. All is well now.

Thanks,
Andy
#6. Posted:
Tinder
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Glad to see you got this sorted, if you have any more problems, as an active xbox ambassador i'd be glad to help.
#7. Posted:
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Thanks, Tinder. I appreciate it. It's been working great.
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