PlayStation 4PS4 Controller keeps disconnectingPosted:

LilPeep
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So its a brand new Ps4 and a new controller, it will randomly disconnect even when it is plugged up, ive tried everything i dont know what it could be
#2. Posted:
AnthonyUK
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Hey. So it disconnects when you're playing or when your idle and not touching the pad?
#3. Posted:
LilPeep
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AnthonyUK wroteHey. So it disconnects when you're playing or when your idle and not touching the pad?


when im playing it just disconnects its self
#4. Posted:
AnthonyUK
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Hmm that's strange give me a moment see if I can find something to help you.
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Looks like your Bluetooth antenna on either the controller or the PS4 itself is broken, this happens sometimes and is replaceable, you should contact Sony for them to repair it OR you can ask the retailer for a replacement for your console and controller.
#6. Posted:
Leah
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Might be the the controller itself, check the charging port for any damage.
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