SteamCan't login can anyone help me?!?!Posted:

Jakemcclean
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Am having an absolute nightmare, I've downloaded steam for the first time today and I payed £4 for comedy night game and so I download the programme to play the game on, and it says my username and passwords is incorrect and I've changed it a dozen time and it still won't let me login! Does anyone have a solution to this!!?
#2. Posted:
RedWood
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Remember your username and your password
#3. Posted:
TaigaAisaka
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What is the exact error you are getting when trying to log into Steam? I know you said you can't login, but is there anything else? Could you post a screenshot of the error message if possible?

Have you tried logging in on just the Steam App or in a browser too? Have you tried downloading the Steam App on your phone, setting up 2-way sign up with mobile authentication? Or is the login issue when you load up the game? I have not played that game, so I don't know if there is a separate login in screen that you have to do. If that's the case, it might have to do with creating an account for the specific game; however, I don't think that would be the case really, just a thought.
#4. Posted:
Jakemcclean
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Thanks for the the reply, I can login to the website fine, but the programme I have to install like to play any game it just says this is the wrong email and password, and plus I don't know how to take screenshots im on my phone haha
#5. Posted:
TaigaAisaka
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Jakemcclean wroteThanks for the the reply, I can login to the website fine, but the programme I have to install like to play any game it just says this is the wrong email and password, and plus I don't know how to take screenshots im on my phone haha


I might be misunderstanding. Are you able to log into the Steam Client on your desktop, where you download games and all that or are you having issues logging into that? Is the game itself where the login error happens?

Regardless, I would try closing out of Steam completely, logging into Steam on their website. Change your password and re-log into Steam on the website. After that, get your phone, download the Steam App and login on the phone. On the app you will be able to setup 2-step verification (Steam Guard,) which is where you login normally on your PC, then it sends a code to your phone that you must type in within 30-45 seconds (don't know the exact time, just seems around that area.) After you enter the code in, it logs you in.

So a quick recap. Close out of Steam on the desktop completely; click the little ^ on the bottom right of your screen, find steam, right click and hit close/quit/exit. Then log into Steam on their website. Change your password on it, then login again. After that, download Steam App on mobile and login. If you are able to login, while on the app, setup Steam Guard. After you go through all of that. Now attempt to login on your desktop through the Steam Client. If you are able to login, you are good to go. If not, reply back and we'll try to figure it out again.
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