Sony UK has 'pool of stock' to deal with 'dead on arrival' PS4s
"One thing we've done within our stock allocation is make sure we've got a pool of stock to deal with any 'dead on arrival' issues," Gara said. "It's not a vast volume, because there's no evidence to suggest we need a vast volume to deal with that. But our consumer services helpline is there to support gamers and solve any problems that do emerge."
When the PS4 launched in North America on November 15, reports of isolated issues started to surface. Now, with the PS4 enjoying the most successful launch week in UK video game history, Sony says the roll-out has benefitted from the extra time between regional launches. "[There has been] no major panic or changes required, but little bits of fine-tuning, not just on our side but also on the publishers' side," Gara said. "So, some small little glitches on some games that can be ironed out, patched and tweaked before it comes into Europe." Gara concluded, "the great news is there isn't anything serious."
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Related Forum: PlayStation Forum
Source: http://www.joystiq.com/2013/12/02/sony-uk-has-pool-of-stock-to-deal-with-dead-on-arrival-ps4s/
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Comments
HOFPosted:
Recess that must suck to get the blinking light..
It obviously does i mean you wait for the console then it is broke...
HOFPosted:
ATTRELLA I would be so pissed if I received one of these blinking lights...
I would be asking for a free game with the new console :)
-CPPosted:
Wow, that must really suck for the customer, having to go through the hassle of getting a new one.
SUFCPosted:
I'm an Xbox fanboy but good idea and atleast they've taken into account the hardware issues.
ExplicitPlayPosted:
I want a PS4, but i'm not buying one until they sort these Glitches, Bugs + Errors out!
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