Microsoft sued for claims of Xbox Live Gold double billing
In his lawsuit, filed in the state of Washington on July 29, Graves claims that in January 2010 he bought a one year subscription to Xbox Live via a debit card. In June 2010 he canceled his debit card and as such the Xbox Live subscription ended in January 2011. However, in March 2011 he bought a new one year subscription to Xbox Live via a new debit card but he later discovered that Microsoft charged his new card twice for the same one-year Xbox Live subscription amount.
The lawsuit states that when Graves went to protest the second charge, "Microsoft informed Graves that the duplicate charge was not a mistake. The representative further explained that one charge was for the authorized subscription that he manually signed up for on March 4, 2011, and the other was for the automatic renewal of his previous expired subscription. The representative informed Graves that he had two years worth of subscriptions that Microsoft would allow to run consecutively." Graves claims that he didn't want two years of the Xbox Live service and asked that the second charge be refunded. The lawsuit claims that Microsoft refused.
Graves is seeking damages and restitution along with a "reverse all unlawful, unfair, or otherwise improper charges, and to cease and desist from engaging in further unlawful conduct in the future." Microsoft has yet to respond to the lawsuit.
http://www.neowin.net/news/microsoft-sued-for-claims-of-xbox-live-gold-double-billing
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TaelPosted:
eVo_xpOse HONESTLY it's the kids fault! he should know they do a automatic renewal! he will not win this case!!! case closed!! kidd needs to do his homework! before he pays for another yeart after they do a renewal!
makes me wonder if this kids just trying to get money out of microsoft!!! lmao!!! dummy!!! GTFO!!!
Don't say 'gtfo' you absolute f^cking ***.
ExpressionnPosted:
HONESTLY it's the kids fault! he should know they do a automatic renewal! he will not win this case!!! case closed!! kidd needs to do his homework! before he pays for another yeart after they do a renewal!
makes me wonder if this kids just trying to get money out of microsoft!!! lmao!!! dummy!!! GTFO!!!
makes me wonder if this kids just trying to get money out of microsoft!!! lmao!!! dummy!!! GTFO!!!
African_OpsPosted:
devgru_ST6Jacob8hockey Its pretty sad hes sueing. Its like 60$ and hes still getting his value for it. Its not like he only gets one year hes get two. If anything I agree that it is his fault. He bought the two without realising it which is his fail.
Are you retarded or something? He didnt buy a 2yr subscription he bought a 1yr subscription and they charged him twice. Microsoft does this s**t all the time and his guy is finally doing something about it. How about supporting him instead of acting like a little ****. Seriously, The F**K UP. TTG doesnt need anymore smarta$$ kids talking s**t and ruining the site.
GOD DAMN STRAIGHT!
devgru_ST6Posted:
Jacob8hockey Its pretty sad hes sueing. Its like 60$ and hes still getting his value for it. Its not like he only gets one year hes get two. If anything I agree that it is his fault. He bought the two without realising it which is his fail.
Are you retarded or something? He didnt buy a 2yr subscription he bought a 1yr subscription and they charged him twice. Microsoft does this s**t all the time and his guy is finally doing something about it. How about supporting him instead of acting like a little prick. Seriously, The F**K UP. TTG doesnt need anymore smarta$$ kids talking s**t and ruining the site.
-Vi0lent-Posted:
if its so sad that hes sueing for $60. then wouldn't it be even more sad for a multi-billion dollar company to not refund him $60? they're stingy F**kers that don't care. i hope he gets alot of money out of this or even his money back. even more so they haven't responded. if this happened to me i personally wouldn't care about $60 and even it it was a mistake, but hell if they are gonna double charge me and not have the decency to refund it back with no harm done. screw em...
BoldPosted:
Jacob8hockey Its pretty sad hes sueing. Its like 60$ and hes still getting his value for it. Its not like he only gets one year hes get two. If anything I agree that it is his fault. He bought the two without realising it which is his fail.
The $60 isnt the point though the point is micrsoft being complete jackasses about it and not refunding him his money when they clearly should have
PantiesPosted:
Hmmm, if he has a good lawyer(or knows how to handle this himself) and has a good ground with their "Terms of Use" contract and whatnot then he might have a chance. Also, it's not about the $60. It's about how little Micro$oft cares for their consumers. If I got double charged I would be pissed but since I use Xbox Live all the time for Netflix and whatnot I wouldn't be as pissed to file a class-action lawsuit xD Seems redundant to me but I find it rather bullsh*t that Micro$oft can't do a refund.
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