New Xbox 360 update incompatible with some models, MS offering replacements
"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," a Microsoft statement reads. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta (alteration from original Eurogamer statement). We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."
"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta. We are also able to detect this issue over Xbox LIVE and are proactively reaching out to customers that may be impacted to replace their console. Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted."
http://www.joystiq.com/2011/05/18/new-xbox-360-update-incompatible-with-some-models-ms-offering-r/#
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ClungePosted:
I have an Xbox 360 manufactured in 2006, is this likey to be replaceable. Only thing is its a flashed xbox so if I update it will it get banned or whatever?
aBoxOfMintsPosted:
RussianVodkaxXiiNFiiNiiTY ok 1. Is this update out yet? if not when?
2. Would 2009 Arcade qualify? (prolly not)
3. Would a 2007 xbox qualify?
For Answer #1: In the US, it will be out on the 18th or 19th
For Answer #2 & 3: Microsoft reported that some of the older 360's will be likely to not be able to support the new dvd drive update, so I guess the 2009 would probably be compatible, don't know about the 2007 version (Pro Version)
WTF!!! I have a 2007 arcade edition this better not effect me!!!! I've taken great care of my xbox 360 :(
RussianVodkaPosted:
xXiiNFiiNiiTY ok 1. Is this update out yet? if not when?
2. Would 2009 Arcade qualify? (prolly not)
3. Would a 2007 xbox qualify?
For Answer #1: In the US, it will be out on the 18th or 19th
For Answer #2 & 3: Microsoft reported that some of the older 360's will be likely to not be able to support the new dvd drive update, so I guess the 2009 would probably be compatible, don't know about the 2007 version (Pro Version)
SKoRANDOMxPosted:
KSIxSP33DMAOAM I'm so happy, I have a 60g old xbox And it doesn't read my games! :D free 250g new xbox! Woo
Read again it says new 250gig slim models only have had these problems >_>
Your a **** dumbass, just leave till you know how to read. It says NOTHING about what xboxs this happens to, it said MS will replace your Xbox with a 260GB Slim Model :)
mainjuggernautPosted:
Awesome! My friend has a Xbox360 60G with the Disc problem, it has never been online yet, so when the dashboard comes out I'll buy it off him and send it in. Lmfao
HilterPosted:
my 3 of my friends have this problem, they all have used arcade xboxs xDDDDDDD wewt just wait for em to here this!!!! they will be paying me for giving them this info ^^
ChazayPosted:
If our Xbox is fine and we call them up and tell them that our xbox is not reading the disc, can we get in trouble?
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