Microsoft has more clearly outlined how it’s issuing refunds to players who bought DLC for the now-defunct Marvel Heroes Omega.

Players who bought DLC after September 1, 2017 should be getting an automatic refund either in the form of store credit or direct refund.

In a statement on their official help site, Microsoft said:

“You will receive an automatic credit or refund if you purchased Marvel Heroes Omega DLC from the Microsoft Store between September 1 – November 29, 2017.

“For Marvel Heroes Omega DLC purchased between October 31 – November 29, 2017, your refund will be credited to your original payment instrument. For Marvel Heroes Omega DLC purchased between September 1 – October 30, 2017, your refund will be in the form of store credit.”

Any refund or credit should have appeared in your account by January 31, 2018, so if it’s not materialised by then, it might be time to contact Microsoft support directly.

Posted: Jan 07, 2018 12:22 pm
Related Forum: Gaming Discussion

Source: https://www.vg247.com/2018/01/04/marvel-heroes-omega-refund-xbox-ps4/