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Need help, I messed up.. xD
Posted:

Need help, I messed up.. xDPosted:

Chat
  • E3 2017
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I don't know how to give much information, but this is the error I receive.

startrep.exe application

error memory could not be read

how this happened... well I accidentally hit my laptop screen and it cracked, now it was working fine but i turned it off due to me not using it anyway.

when I powered on it just gets stuck on a black screen for a bit then goes to the blue screen with an error, then I get the additional options, although none of those work.

Can someone push me in the right direction of what I could have broken. so I can replace / fix it.

More Information:
The instruction at 0x00007FFD7F2E76B8 - Although due to there being no results on google... I found this instead: 0x00007F which directs me to a fix but as I know it's due to be breaking my screen easier to find the exact problem as I can't get onto the laptop at all to resolve or trouble shoot it.

Now every time I boot my laptop, it's instantly putting me onto my BIos and I cannot get out of it, as it just opens again. ;/


Last edited by Chat ; edited 1 time in total
#2. Posted:
Jessica_
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By the sounds of it you will need the disc with Windows on to fix/install again. I have no idea how you managed this lol.
#3. Posted:
Chat
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Jessica_ wrote By the sounds of it you will need the disc with Windows on to fix/install again. I have no idea how you managed this lol.


see the thing is.. it might be a damaged part so what's the point in risking a full windows install.
#4. Posted:
Rodent
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Chat wrote
Jessica_ wrote By the sounds of it you will need the disc with Windows on to fix/install again. I have no idea how you managed this lol.


see the thing is.. it might be a damaged part so what's the point in risking a full windows install.


its f*cked up
#5. Posted:
FidgetSpinner
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Make a boot cd or usb with a different computer see if you can boot into it with the broke laptop. If you can then you know your hdd is **** up and will need to reinstall windows over it to write over the bad sectors on the hdd. If laptop has a ssd instead of a hdd then the laptop is probably just broke. If it doesn't boot up then it is a broke part. What type of laptop are you using?
#6. Posted:
Chat
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FidgetSpinner wrote Make a boot cd or usb with a different computer see if you can boot into it with the broke laptop. If you can then you know your hdd is **** up and will need to reinstall windows over it to write over the bad sectors on the hdd. If laptop has a ssd instead of a hdd then the laptop is probably just broke. If it doesn't boot up then it is a broke part. What type of laptop are you using?


It's an ASUS I had the windows disc but tbh it doesn't even let me use it, after it promps me about it I get stuck on a black screen & it's been on that screen for a good 10 hours now XD
#7. Posted:
Xas
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Send it to a technician and get it replaced, if you don't want to risk loosing all data.
#8. Posted:
Chat
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Engines wrote Send it to a technician and get it replaced, if you don't want to risk loosing all data.


Might just purchase a really cheap second hand laptop & transfer my date, because Technicians will rip me off + I kinda unplugged the keyboard etc. sooo they'll charge me a lot just to plug them back in xD
#9. Posted:
Dalm
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You must have damaged the inside of your laptop behind the screen, which is what you thought anyway I think

Like you were saying to me yesterday, don't really want to transfer and reinstall everything. Maybe you should get a quote on it and see how much it would be and how it can be fixed
#10. Posted:
FidgetSpinner
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Do you get any kinda of picture on boot up? If no then more than likely the cable connecting the screen to the motherboard came loose. Do you have a back light?
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