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Web App Two Factor Log In - 100 rep+
Posted:

Web App Two Factor Log In - 100 rep+Posted:

Seinfeld
  • Winter 2016
Status: Offline
Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
Status: Offline
Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
Hey, I want to log in to the web app, but can't access it due to the two factor log in.
I don't have the phone number that's entered on the web app since I've changed phones, and there's no other options. Brilliant EA.. Brilliant.
Anyone have a solution to this? If so 100 rep+ for you.
#2. Posted:
-Eriksen
  • TTG Senior
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Joined: Jun 12, 201211Year Member
Posts: 1,414
Reputation Power: 63
Status: Offline
Joined: Jun 12, 201211Year Member
Posts: 1,414
Reputation Power: 63
contact EA live chat and get them to change the number on the account
#3. Posted:
BPM
  • Christmas!
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Joined: Sep 12, 201013Year Member
Posts: 7,232
Reputation Power: 1137
Status: Offline
Joined: Sep 12, 201013Year Member
Posts: 7,232
Reputation Power: 1137
Sei wrote Hey, I want to log in to the web app, but can't access it due to the two factor log in.
I don't have the phone number that's entered on the web app since I've changed phones, and there's no other options. Brilliant EA.. Brilliant.
Anyone have a solution to this? If so 100 rep+ for you.


[ Register or Signin to view external links. ]

Go here and log in.
Security>Switch to Authenticator
Enter Answer to security question
Use your current phone from there.
#4. Posted:
Seinfeld
  • 2 Million
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Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
Status: Offline
Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
[ Register or Signin to view external links. ]

Great, been waiting since you posted..
#5. Posted:
-Eriksen
  • TTG Senior
Status: Offline
Joined: Jun 12, 201211Year Member
Posts: 1,414
Reputation Power: 63
Status: Offline
Joined: Jun 12, 201211Year Member
Posts: 1,414
Reputation Power: 63
Sei wrote [ Register or Signin to view external links. ]

Great, been waiting since you posted..
wow, logest i have had to wait for a game advisor is 5 mins, maybe refresh the page, thats a ridiculus wait time.
#6. Posted:
Seinfeld
  • V5 Launch
Status: Offline
Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
Status: Offline
Joined: Mar 30, 201311Year Member
Posts: 2,450
Reputation Power: 126
BPM wrote
Sei wrote Hey, I want to log in to the web app, but can't access it due to the two factor log in.
I don't have the phone number that's entered on the web app since I've changed phones, and there's no other options. Brilliant EA.. Brilliant.
Anyone have a solution to this? If so 100 rep+ for you.


[ Register or Signin to view external links. ]

Go here and log in.
Security>Switch to Authenticator
Enter Answer to security question
Use your current phone from there.

I can't log in. I NEED THE CODE :biggrin:
#7. Posted:
LeBrick
  • Powerhouse
Status: Offline
Joined: Dec 28, 201013Year Member
Posts: 442
Reputation Power: 18
Status: Offline
Joined: Dec 28, 201013Year Member
Posts: 442
Reputation Power: 18
ha i had the same problem, if you have another ea account sign onto ea support chat and tell them about it, they sent a reset to alternate email instead of old number
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