I got my X31's a few days ago, no issues, that I know of. I've been randomly getting disconnected from Live and being given the message "Your Xbox cannot connect to Xbox Live." I go to disconnect my connection in the settings, scan for it again, nothing. Other connections around me show up but not my own. Do this a few times, it pops back up and I sign back in no issues. I have read the sensor box that scans for my headset can cause connection issues, but I'm not sure bout that. Or since I live in Florida and the amount of rain and issues going on here currently could be the other culprit. Since this issue happened the same night I got my headset and the cable decided to take an hour off. So many different possibilities, I don't know.