Hey TTG my friend has just recently moved in with me for college and we share his xbox to play games. Well one day probably a week after the latest update came out(might be TU6) the game instantly freezes when my friend signs into his account on XBL and tries to play Gow2, all the other games work fine its just this one. Im pretty sure I know what the problem is, but theres no way to fix it unless a title update comes out.

There has been discussion about this in the Gow2 forums [ Register or Signin to view external links. ]

If anyone is having problems with this on there account too post a comment here.

also heres some of the things Epic games had to say about the problem.

Hey all,

As you might know, weve been investigating a recent profile problem that was reported on these forums as well as to the Microsoft and Epic Product Support teams. Whats happened is that a particular sequence of events has corrupted the profiles of a very small number of Gears of War 2 players such that they cant launch the game with their regular Xbox LIVE profiles. In those rare cases, players, particularly those playing in split-screen sessions, have run into a timing issue related to signing in and out of Xbox LIVE profiles in the game or during the save-game process which results in a corrupted profile for one of the players.

Weve found that players can avoid the problem by simply logging in and out of their profiles from the Xbox Dashboard before and after playing rather than doing it in-game.

If youre currently affected by this problem, the Microsoft Product Support team can help! Thanks to you guys, the Microsoft PSS team has a workaround fix that was first posted here in the Epic forums. This workaround resets the corrupt profile fields that stop you from launching Gears of War 2. However, please be aware that the reset fields contain your multiplayer rank progression, campaign progression, and collectibles. Achievements that youve already earned will be unaffected, but progression toward in-progress achievements such as Seriously 2.0 will be reset along with the rest of the corrupted data.

You can reach the Microsoft Product Support team toll-free at:
(800) 4MY-XBOX, (800) 469-9269
By direct dial at (425) 635-7180
Or at (866) 740-9269 or (425) 635-7102 for the hearing-impaired (TDD device).

The Microsoft Product Support team hours are:
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time

For those of you affected by this issue, we're very sorry for the inconvenience and we appreciate your patience. We're continuing to look into the exact cause of this issue and how best to fix it but the signing in and out outside of the game should prevent this issue from happening in the future.

Thanks,

Rod.
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Executive Producer
Gears of War 3

Other Regions:

1) go to [ Register or Signin to view external links. ]
2) Select your language (this can be changed if needed by clicking International in upper left of the window)
3) Choose Contact Support from the Support menu item in the menu bar

You will see the number for your regional Xbox support center.

Any further questions should be directed there. Thank you!
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Community Support Specialist
Epic Games, Inc.