You are now ready to chat with Deepak.


you: Hello
you: I preordered my copy of Battlefield 3 online and still have not recieved my DLC
you: This is for my xbox
Deepak: May I know where did you preorder the game?
you: bestbuy.com
Deepak: Which DLC?
you: Specact
Deepak: Please provide me your gamer tag>
Deepak: ?
you: "Gamertag Here" (Use a friends GT that has the game)
Deepak: F9PGW-Y9HXQ-C4QC7-9KVGJ-9WHGZ
Deepak: Here is the code
you: Thank you
Deepak: Have a nice day.

you: Hello
you: I was just talking to someone on here but the code they sent me did not work
Deepak: Okay.
Deepak: May I know which code you got?
you: it was for the spec-act dlc
Deepak: Could you please provide me your EA account email address? And the paltform you use for playing?
you: "Email Here" and xbox
Deepak: 2YGC4-9GRJH-QP4FC-FMV6K-*****
Deepak: Here is the code for you.
you: ok thank you
Deepak: Welcome.

Nikunj:
Thank you for contacting Origin Help. My name is Nikunj! How may I assist you today?
you:
hi
you:
i am having problem with my battlefield 3 dog tag pack
you:
i have redeemed the code but when i play the game none of the dog tags are there, it's not activated.
you:
are you there?
Nikunj:
May I have your first and last name and e-mail address?
you:
*Name Name Email*
you:
There you go.
you:
Nikunj? Are you still here?
Nikunj:
Yes.Thank you.
Nikunj:
From where you have purchased game?
you:
amazon.com
Nikunj:
Thank you.
Nikunj:
Which platform (Xbox 360, PC, PS3) are you playing the game on?
you:
xbox 360
Nikunj:
May I have your gamer tag?
you:
*GAMERTAG*
Nikunj:
I would need some time to investigate this, please stay connected.
you:
why what's wrong?
you:
hello?
Nikunj:
That's fine.
you:
Ok, what happens now?
Nikunj:
Please allow me a minute.
you:
Sorry for my impatience, im just a bit angry I havn't got it.
Nikunj:
Let me provide you code for Battlefield 3 dog tag pack.
you:
Ok, take your time i am in no hurry.
Nikunj:
You may try to use code as "PKHG6-Y6JKH-Q6VHC-RCHTW-M3VMZ" for dig tag pack.
Nikunj:
Is there anything else I may assist you with today?
you:
no, just let me check that code is working.
Nikunj:
Yes.
Nikunj:
Sure.
you:
Yes that code is working. Thank you very much.
Nikunj:
I would appreciate if you can take some time to fill out the customer experience survey.You would receive the survey in your e-mail address with in next 24-48 hours.
Nikunj:
I will be obliged.
Nikunj:
Thank you for contacting Origin and chatting with me. I do appreciate your time and have a great day!
you:
Ok I think i have just received it. You too!

you: Hello
you: The code I got for the Specact DLC is not working I was wondering if you could exchange it for me
Anirudh: Thank you for contacting Origin Help. My name is Anirudh. How may I assist you today?
you: The specact code I got was already used can you exchange it please
you: This is the one that i got but whenever i try to redeem, it does not work? F9PGW-Y9HXQ-C4QC7-9KVGJ-9WHGZ
Anirudh: I would need some time to investigate this, please stay connected.
you: ok no problem
you: ?
Anirudh: I am working on your issue so please wait for some time.
Anirudh: I am doing my level best.
Anirudh: I have created new code for you.
Anirudh: Here is the code 2MFQF-XXFTP-F2GWC-YGX36-DP7JZ.
Anirudh: Please note down the new code I have just provided you.
you: ok thank you
Anirudh: Is there anything else I may assist you with today?
you: no that is all
you: Thanks

Mohit: Hi
you: Hello
Mohit: How may I help you?
Mohit: HEllo
you: When I ordered my Battlefield 3 my dogtag DLC does not show up in the game
Mohit: May I know from where have you ordered it?
you: play.com
Mohit: May I have you're game registration key.
you: Where can I find this?
you: My copy is for xbox
Mohit: The key that you used while installing battlefield 3.
you: I don't think I have that anymore
you: I threw that out I think
Mohit: What Account did you used while registering the game?
you: Like what email or my gamertag?
Mohit: You're gamer tag.
you: oh ok GT: "Gamertag of someone who has it"
Mohit: Thank you
Mohit: Please wait.
you: ok
Mohit: Please use this key 9Q63M-94D6J-6T3WW-Q94KK-TRF7Z to get dog tag DLC.
you: Ok thanks <3
Mohit: Is there anything else I may help you with?
you: no that is it
Mohit: Bye and take care.

You are now ready to chat with Amit.
Amit:
Thank you for contacting Origin Help. My name is Amit. How may I assist you today?
you:
hello i purchased battlefield 3 thru play.co and never recieved my DogTag DLC and they told me to contact you
you:
play.com*
Amit:
I apologize for the inconvenience regarding this issue.

Amit:
From where you bought the game?
you:
[ Register or Signin to view external links. ]
Amit:
I am sorry this retailer is not our list ,so I am unable to proceed
Amit:
Please wait.
Amit:
I got this retailer in list
Amit:
Hold on
you:
ok..
Amit:
Provide me associated email address.
you:
*********@hotmail.com
Amit:
It will take a little time ,I request you to please wait.
you:
i will thank you.
Amit:
Welcome
you:
you still there?
Amit:
Yes.
Amit:
Just 1 minute more
you:
oh alright just making sure Smile
Amit:
Here is code for Dog tag >> 9E5E-85AK-ZG3U-4R78
Amit:
Is anything else I can do for you ?
you:
let me make sure it works please
Amit:
Sure
you:
it says the code is invalid...
Amit:
Which platform?
you:
xbox360
Amit:
PLease wait
you:
okay.
you:
prolly should of told u i was using xbox in ther first place.
Amit:
Here is the code>. G4DM7-R97HF-3VJC3-9FJW4-RK6RZ
you:
thankyou amit you were a great help!
Amit:
You are welcome
Amit:
Have a wonderful day and Enjoy Gaming .. !!
Amit:
Good bye!!

You are now ready to chat with Shivam.
Shivam: Thanks for choosing EA Help! My name is Shivam how may I help you?
you: I preordered my BF3 from GAME and never got the dogtag code
Shivam: Okay.
Shivam: Please allow me some moment.
you: ok that is fine
Shivam: Thank you.
Shivam: I'm still looking into your issue. Thanks for your patience.
Shivam: From where did you buy your game?
you: game
Shivam: Okay.
Shivam: In this case I request you to please contact your respective retailer in order to get promotional offers.
you: [ Register or Signin to view external links. ]
you: that is the website
Shivam: Okay, but still I request you to please contact your respective retailer in order to get promotional codes as they will provide you.
you: I already called them but they said it was not their code and told me to contact ea support
Shivam: Okay.
Shivam: Pleas wait for some while I concern your issue with my supervisor.
you: I know this is not your fault im sorry if im being a trouble
Shivam: I apologize for the delay, I'll be right with you.
you: I'm not in a hurry take your time
Shivam: Thank you.
Shivam: May I have your EA mail address?
you: It is **********@ymail.com
Shivam: Thank you for providing the information.
Shivam: Please allow me some moment.
you: Ok not a problem
Shivam: Thank you.
Shivam: Could you please let me know the platform (For e.g. Xbox 360, PS 3 or PC) you are playing the game on?
you: Xbox 360
Shivam: Thanks for providing the information.
Shivam: Please allow me some moment.
you: alright]
Shivam: Okay.
you: Is there any way I can rate your service cause you are wonderful
Shivam: Yes, it will be sent to your E-mail.
Shivam: ** send.
you: ok
Shivam: ( 3CXF9-GV3FV-TM2RM-*****-***** )This code grants access to additional dog tags for the Xbox 360 version of Battlefield 3.
Shivam: Is there anything else you would like to know?
you: Ok thank you very much

[ Register or Signin to view external links. ]